Security and Community Support Professional

Willy Kasagga

Edmonton, AB 780-***-**** ************@*****.***

Summary

Versatile professional with extensive experience in general labour, security and education including recent roles as a security guard and machine operator. Skilled in managing high-stress situations, effective communication and maintaining safety with a solid background in teaching and volunteer work that highlights my adaptability and problem -solving abilities.

Qualifications & Certifications/ skills

Alberta Security Licence First AID & CPR WHMIS

Clear Criminal & Vulnerable Sector Check CSTS Computer proficiency Amazon Virtual Trainer Safety Orientation Intervention Record Check Class 5 Hostile Enviroment Awareness Active Shooter Awareness Report Writing Bomb Threat & Terrorist Awareness Customer Service Diversity of You Mental Health Awareness Raising Threat Awareness Nisitohtamowin Workplace Health & Safety Harassment in a Worklace WHMIS Stress Management - Creating Awareness, Impact of Change, Together We’ll get through this, Use your emotions Intel. Soft Skills - Communication, Conflict resolution, Ego & Role, Feedback Work Experience

Security Guard Contract

GARDAWORLD SECURITY January 2025 to date

● Responsibilities include safety and protection of persons and property

● Limiting access of unauthorized members to private properties.

● Patrolling and monitoring surveillance systems and taking action including report writing.

● Responding to emergencies and report writing

● Responding to alarms, enforcing regulations, documents incidents and providing a visible deterrent

● Directing visitors and managing traffic

● Providing customer care services and performing searches when authorized. Independent Counselling Enterprises Inc. Edmonton AB Community Support Worker March 2025 to December 2025

● Assist with daily activities, medication administration, behavior management and personal hygiene.

● Maintained clear documentation of clients’ progress, incidents and daily reports while adhering to privacy protocols.

● Deliver one-on-one support living with disabilities, trauma and mental health challenges.

● Applied de-escalating strategies during crises, ensuring client and staff safety.

● Identify and report hazards or changes in clients’ conditions promptly to supervisors and health professionals. BPS K-9 PROTECTIVE SERVICES INC August 2024 to February 2025

● Responsibilities include conducting security checks on individuals visiting site premises, working with surveillance systems

● Ensuring safety of vehicles parked around the premises

● Responding to emergency calls from social workers on duty. Nishva Security Services - Edmonton

● Responsibilities include/d monitoring the security of events ensuring the safety of guests and event hosts. Justice Staffing Inc - Edmonton October 2024 - December 2024 Recruiting Manager & Supervisor

● Responsibilities include recruiting and supervising employees

● Organising and conducting interviews

● Organising and chairing meetings for selecting workers St.Micheals Mission Montreal February 2024 - March 2024 Community Support Worker

● Assist with daily activities, medication administration, personal hygiene and behavior management.

● Deliver support to individuals living with disabilities and mental health issues.

● Applying de-escalating strategies during crisis, ensuring clients’ condition to supervisors.

● Responsibilities included monitoring items entering the building, documenting incidents and maintaining an accurate activity records.

Volunteer Experience /Program Support

St. Micheal Mission Montreal February 2024 - March 2024

● Responsibilities included physical labour and material handling, assisting skilled tradespersons, following safety procedures and performing basic maintenance repairs.

● Skills gained in this position include one-on-one counsel, facilitating events, and organizing donation drives. Machine Operator and General Labour

Daegu South Korea February 2019 to January 2024

Dong Hee Company Ltd

● Responsibilities included physical labour, operating machinery, loading/unloading materials, packing finished goods.

● Performing quality checks and ensuring products meet required market standards, cleaning work areas, and assisting skilled technicians.

● Assisting machine operators and assemblers, organizing raw materials for production lines and feeding machines. Teacher

Katoke Lweru Secondary School

● Responsibilities included lesson planning and instructions, evaluating students’ progress and supporting their development.

● Additional skills gained include classroom management and team collaboration. Education

Diploma of Education with Mathematics & Physics Specialty Kyambogo University

Contact this candidate