Cloud & Infrastructure Network Engineer
Resume:
YANNICK GBADEWIGO
PROFESSIONAL SUMMARY
Detail-oriented Infrastructure and Cloud Engineer with 5+ years of experience in enterprise networking, data center operations, and AWS cloud infrastructure. Hands-on expertise in server hardware, rack-and-stack deployments, structured cabling, routing and switching, TCP/IP, VLANs, DNS, DHCP, VPNs, Linux, and Windows Server administration. Experienced supporting AWS networking services including VPC, ALB, NLB, GWLB, Route 53, CloudWatch, and Auto Scaling while troubleshooting complex network and application issues. Recognized for strong problem-solving skills, operational excellence, and delivering reliable solutions in mission- critical environments.
TECHNICAL SKILLS
Networking (CCNA) TCP/IP, subnetting & VLSM, VLANs & 802.1Q trunking, inter-VLAN routing, STP, static & OSPF routing basics, ACLs, NAT/PAT, DHCP/DNS, Cisco IOS CLI, port security, EtherChannel Linux Administration RHEL & Ubuntu CLI, file permissions & ownership, package management (yum/apt), systemd services, log review (journalctl, /var/log), user & group administration, SSH, basic shell scripting Windows Server Active Directory fundamentals, Group Policy basics, DNS/DHCP server roles, user & group management, Server Manager, PowerShell & Windows CLI, file/print sharing AWS / Cloud IAM, EC2, S3, VPC & subnet design, security groups, routing & ACLs, cloud deployment & configuration Data Center Operations Racking, structured cabling & labeling, hardware diagnostics & component isolation, PDUs/UPS/cooling, asset management, MOP/SOP compliance
Systems & Tools MySQL queries & data operations, system monitoring & uptime checks, ticketing & documentation, multi- system navigation, prioritization
PROFESSIONAL EXPERIENCE
KCA inc
Network Engineer
2026 – Present
● Install, remove, and secure servers, drives, NICs, and components following strict MOP/SOP procedures.
● Perform structured cabling: routing, labeling, dressing, and terminating network/power cables for clean, compliant rack layouts.
● Conduct hardware diagnostics: check indicator lights, reseat components, isolate failures, and validate system health.
● Support asset lifecycle tasks: scan equipment, update inventory, track serials, and document hardware changes.
● Perform routine floor checks: temperature monitoring, PDU load verification, airflow inspection, and environmental reporting.
● Troubleshot access issues, workflow errors, and system discrepancies across multiple internal platforms.
● Maintain SLA-driven queues for hardware replacements, deployments, and escalations with precise ticket documentation.
● Follow strict physical security protocols: badge access, cabinet locking, visitor escorting, and compliance adherence.
● Communicate technical findings clearly and escalate issues requiring engineering support. Serge M. Kenga
Network Engineer
Maineville, OH
******.*****@*****.***
● Support enterprise network connectivity across corporate offices, call centers, and field operations.
● Assisted with LAN/WAN troubleshooting and monitored network devices for outages.
● Identify network outages, escalate major incidents, and monitor network performance in real time.
● Document recurring incidents and implement corrective actions to reduce repeat outages.
● Use remote troubleshooting tools to resolve connectivity issues across distributed environments. Network Engineer — Viapath Technologies 07/2022– 12/2025
● Support enterprise network connectivity across corporate offices, call centers, and field operations.
● Configure and troubleshoot switches, routers, and Wi-Fi equipment to maintain reliable connectivity.
● Identify network outages, escalate major incidents, and monitor network performance in real time.
● Manage user access in Active Directory and Exchange, applying network-related permissions and controls.
● Diagnose VPN issues, packet loss, and latency complaints, resolving root causes across distributed sites.
● Document recurring incidents and implement corrective actions to reduce repeat outages.
● Use remote troubleshooting tools to resolve connectivity issues across distributed environments.
● Install, remove, and secure servers, drives, NICs, and components following strict MOP/SOP procedures.
● Perform structured cabling: routing, labeling, dressing, and terminating network/power cables for clean, compliant rack layouts.
● Conduct hardware diagnostics: check indicator lights, reseat components, isolate failures, and validate system health.
● Support asset lifecycle tasks: scan equipment, update inventory, track serials, and document hardware changes.
● Perform routine floor checks: temperature monitoring, PDU load verification, airflow inspection, and environmental reporting.
● Troubleshot access issues, workflow errors, and system discrepancies across multiple internal platforms.
● Maintain SLA-driven queues for hardware replacements, deployments, and escalations with precise ticket documentation.
● Follow strict physical security protocols: badge access, cabinet locking, visitor escorting, and compliance adherence.
● Communicate technical findings clearly and escalate issues requiring engineering support.
● Installed and configured cloud-connected systems (AWS, Azure, Google Cloud) requiring network setup and integration.
● Configured workstations with correct VLAN assignments and network policies.
● Ensured network compliance, security access controls, and firewall rule requests.
● Supported users during outages and provided root-cause information to network teams. 7Network Engineer — Assurant Solutions 06/2020 – 07/2022
● Installed and configured desktops, tablets, and networked pharmacy systems.
● Assisted with LAN/WAN troubleshooting and monitored network devices for outages.
● Supported remote connectivity issues using GoToAssist and Remote Desktop.
● Followed network diagrams to set up switches, patch panels, and new workstation drops.
● Participated in application rollouts requiring network configuration updates.
● Maintained documentation for network assets, IP assignments, and configuration changes. Network Operation Center — GTT 05 /2017 – 05/2020
• Monitored the health and availability of enterprise network infrastructure, including routers, switches, firewalls, VPNs, wireless controllers, and WAN circuits, using network monitoring platforms.
• Responded to network alerts, outages, and service degradation incidents, performing initial triage, root cause analysis, and timely escalation to appropriate engineering teams.
• Troubleshot Layer 1, Layer 2, and Layer 3 connectivity issues involving TCP/IP, VLANs, DNS, DHCP, routing, switching, VPNs, and Internet connectivity.
• Investigated network performance issues using tools such as ping, traceroute, nslookup, Wireshark, and log analysis to isolate faults and restore services.
• Monitored network utilization, interface errors, latency, packet loss, and bandwidth consumption to proactively identify potential service impacts.
• Coordinated incident response during critical network outages, ensuring accurate communication with internal stakeholders, customers, and service providers.
• Created and maintained incident tickets, change records, and operational documentation while ensuring compliance with established SOPs and SLAs.
• Performed routine network health checks, configuration verification, and preventive maintenance activities to improve network stability and availability.
• Collaborated with Network Engineers, Systems Administrators, Security teams, Internet Service Providers (ISPs), and Data Center Operations to resolve complex infrastructure issues.
• Supported router and switch installations, hardware replacements, circuit turn-ups, patching, structured cabling, and rack- and-stack activities within enterprise data centers.
• Participated in scheduled maintenance windows, implementing approved network changes and validating successful service restoration.
• Contributed to operational excellence by documenting recurring issues, developing troubleshooting guides, and identifying opportunities to improve monitoring and incident response processes. EDUCATION
High School Diploma
CERTIFICATION
● CompTIA Tech+
● CCNA
● Network +
Contact this candidate