Remote Data Editing Clerk Resume

Vernice L. Thompson

P. O. Box ***, Williamsburg, VA 23187 757-***-****

*****************@*****.***

PROFESSIONAL SUMMARY

A helpful, organized, and detail oriented administrative support and sales professional with several years of experience in administrative & support, organization & planning, research & analysis, and sales and customer service. Strong teamwork, word processing, and problem solving skills. Ethical and discreet, confident and poised in interactions with individuals at all levels.

RELATED SKILLS

Problem Solving Customer Service

Organization Attention to Detail

Writing Interpersonal Communication

Inventory Control Typing 55 word/min

Teamwork Telephone Management

RELATED EXPERIENCE

Administrative and Support

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

earn to operate new office technologies as they are developed and implemented.

Make copies of correspondence or other printed material.

Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Maintain student attendance records, grades, and other required records. Organization and Planning

Prepare invoices, reports, memos, letters, financial statements, and other documents, using word processing, spreadsheet, database, or presentation software.

Revise written material to meet personal standards and to satisfy needs of clients, publishers, directors, or producers.

Locate and attach appropriate files to incoming correspondence requiring replies.

Read and analyze incoming memos, submissions, and reports to determine their significance and plan their distribution.

Prepare course materials, such as syllabi, homework assignments, and handouts. Research and Analysis

Conduct searches to find needed information, using such sources as the Internet.

Conduct research to obtain information and authentic detail, using sources such as newspaper accounts, diaries, and interviews.

Evaluate and grade students’ class work, assignments, and papers.

Conduct research in a particular field of knowledge and publish findings in professional journals, books, or electronic media.

Customer Service

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Solicit sales of new or additional services or products.

Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods, prepare and package orders to be shipped. WORK HISTORY

Sales Associate, Chicos, Williamsburg, VA Jan. 2025 to present Sales Associate, Dollar Tree, Williamsburg, VA April 2024 to present Sales Associate, Clarks Bostonian, Williamsburg, VA Sept. 2024 to Jan. 2025 Sales Associate, The Gap, Williamsburg, VA Sept. 2023 to Dec. 2023 Engagement Specialist, Crossmark, Williamsburg, VA Feb. 2019 to Mar. 2020 Sales Associate, Harry and David, Williamsburg, VA Nov. 2018 to Dec. 2018 Sales Representative, Westgate Resorts, Williamsburg, VA Mar. 2013 to Sept. 2018 Sales Associate, Cooke’s Gardens, Jamestown, VA Feb. 2012 to Dec. 2012 EDUCATION

Real Estate Vocational Certificate, Rappahannock Community College, Glenns, VA Office Administration Vocational Certificate, Rappahannock Community College, Glenns, VA Bachelor of Arts Degree, major: Spanish, Sweet Briar College, Sweet Briar, VA Master’s of Arts in Education Degree, major: Curriculum & Instruction, Virginia Tech, Blacksburg, VA

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