Finance & Operations Leader
Resume:
Andrew N. Marks
**** ***** ****** **. • Fort Collins, CO 80521
970-***-**** • ************@*****.***
LinkedIn: www.linkedin.com/in/andy-marks-8157943a0 Professional Summary
Experienced finance and operations professional with more than 20 years of leadership in financial services, compliance, and operational management. Known for a goal-oriented mindset and strong collaboration skills, with a proven ability to manage teams, streamline operations, and resolve complex financial matters. Seeking a rewarding role where administrative, financial, and operational expertise can support an organization’s strategic vision while maintaining its core values. Professional Experience
Consumer First Legal Network — Madison, WI
Lead Negotiator / Legal Assistant October 2020 – Present
Manage accounts receivable and invoicing processes
Negotiate resolutions of active lawsuits and legal claims
Process payroll and assist with employee onboarding and training
Oversee account distribution and workflow for a team of 5+ employees
Serve as liaison between attorneys, collectors, and clients
Conduct initial client consultations and case intake
Collaborate with IT to streamline database and workflow operations
Perform regular audits of client accounts to ensure accuracy and compliance Superior Debt Services Inc. — Fort Collins, CO
Corporate Secretary / Vice President of Operations July 2017 – January 2021
Ensured compliance with all applicable statutory and regulatory industry requirements
Served as liaison with auditors, attorneys, accountants, and tax professionals
Maintained corporate records and governance documentation
Managed all HR responsibilities and employee documentation in accordance with company policy
Oversaw day-to-day operational activities
Administered payroll for 15+ employees
Evaluated company performance and identified opportunities for operational improvements and cost reduction
Managed vendor and customer contractual agreements Negotiations Manager May 2010 – July 2017
Managed a team of 10+ Certified Debt Arbitrators
Oversaw accounts payable for more than 3,000 client accounts
Conducted regular audits of client files and financial records
Implemented non-disclosure and data-sharing agreements with external agencies
Worked with IT to streamline database systems and operational workflows
Attended industry conferences to strengthen partnerships and stay current on regulatory changes Certified Debt Arbitrator August 2005 – May 2010
Negotiated settlements between consumers and creditors
Managed client financial information and settlement agreements
Maintained compliance with industry standards and internal policies Certifications
Certified Public Bookkeeper (NACPB) August 2018 – August 2023
Certified Debt Arbitrator August 2005 – January 2021 Additional Experience & Skills
Software:
MS Word, MS Excel, QuickBooks, Global Client Solutions (third-party banking system), Wells Fargo Online Payroll, Pipedrive
Property Management:
Managed corporate properties including accounts receivable and accounts payable. Education
University of Wisconsin–La Crosse
Bachelor of Science – Finance & Marketing
Bachelor of Science – Management
Minor – Psychology
May 2004
References
Harold Stafford Alyssa Bradford
Consumer First Legal Network New Era Debt Solutions
*********@****.*** *************@*****.***
Marie Chamberlain Lee Newlin
Superior Debt Services Superior Debt Services/Showcase Investments
(303)- 550-1651 970-***-****
*********@***.*** ****@********-*********.***
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