Bilingual Construction Supervisor & Drone Pilot
Resume:
A
Albert
Rivera
rivera_albert@comcas
t.net
Fresno, CA 93722
OBJECTIVE
Versatile and results-driven professional with a proven track record at HVL Construction/Properties, enhancing operational efficiency and driving project completion through effective bilingual communication and digital marketing skills. Expert in employee training and customer engagement, I have significantly contributed to workplace safety and sales growth.
SKILLS
• Effective Bilingual Communication
• Digital Marketing
• Workplace Safety Standards
• Customer Engagement
• Strong Interpersonal Communication
• Effective Sales Techniques
• Employee Training
WORK EXPERIENCE
Supervisor/Graphics Designer
Fresno, CA
HVL Construction/Properties/ Jan 2018 to Current
• I supervise the day to day office operations
• Perform onsite inspections on the construction sites & provide progress reports on construction & remodel jobs
• Perform regular exterior inspections of rental properties to identify issues that need attention, aerial drone inspection of roof, schedule maintenance repairs, send out late notices to tenants and design marketing material
• I also manage the company fleet of 35 vehicles
• I also do a lot of company driving delivering & picking up supplies, equipment, tools & electronics
Owner
Fresno, CA
Ag-View Aerial Drone Services/ Jan 2015 to Current
• I own an aerial drone service company and I'm FAA certified drone pilot
• I do investigative aerial drone video & 3D model photography for automobile accident trails
• Aerial roof inspections & construction site management
• I have helped the Fresno Fire Department with doing aerial drone videos of their rapid water rescue training sessions
• Golf course water management
• I use drones to assist Ag customers with aerial video, images & data analysis for farm mapping & crop management, water & pesticide control
• I have used the drone for underwriting & claims processing purposes on our commercial accounts
Commercial/Personal Lines Agent & Aerial Drone Pilot Fowler, CA
CD Simonian Insurance/ Jan 2010 to Jan 2018
• Outside sales, renewals and underwriting of all personal & commercial lines insurance
• Personal Auto, Personal Watercraft, Homeowners, Dwelling Fire, Renters Insurance and Personal Umbrellas, General Liability, Commercial Property, Commercial Auto and Workers Comp
• I also handle the remarketing of current customers; I conduct regular insurance policy reviews in order to improve our percentage of customer retention
• I meet on a regular basis with marketing reps to discuss new products or go over any concerns in underwriting and servicing
• I have created new ideas and concepts that have improved our marketing and advertising success
• I currently design all marketing materials that includes business cards, brochures, flyers, newspaper ads and mailers in both English and Spanish
• I have redesigned the company logo, I produce all of the artwork and coordinate with printing companies
• I coordinate all that's needed to attend local trade shows
• I also create and manage all of the agency's social media contents Sales producer & underwriter
Fresno, CA
Hallmark Insurance Associates/ Jan 1995 to Jan 2009
• I handled sales, renewals and underwriting of all commercial and personal lines insurance
• Commercial General Liability, Commercial Auto, Workers Comp, Commercial Property, Personal Auto, Homeowners & Renters Insurance
• My specialty at Hallmark was writing service contractors including Janitors, Carpet Cleaners, Flooring Contractors, Landscape and Gardening Maintenance Contractors, Window Washers and Handymen
• I was licensed in 12 other states and did the underwriting for the service contracting accounts in those states
• I also serviced these accounts taking care of their endorsements and changes on their policies, issuing certificates
• Assisted in the explanation of coverage's, helping them identify possible exposures and risks
• Performed multiple cross sales of coverage's
• Conducted all aspects of selling, underwriting, renewals, servicing & marketing in both English and Spanish
• I assisted the agency in the translation of all insurance and agency forms and documentation from English to Spanish that included company forms, applications, coverage description letters, marketing and advertising material
• I designed all advertising and marketing materials used by the agency that included brochures, flyers, and mailers in both English and Spanish
• I took care of designing and producing all of the artwork, proofing and coordinating with printing company
• I even redesigned the Agency Company logo
QUALIFICATIONS
• Licensed for 25 years.
• Proficient user of Applied Systems Insurance Management Software (TAM Applied Epic.
• Experience with underwriting and rating systems r s fo f major carriers including The Hartford, Safeco, -Met Life, One Beacon, Golden Eagle, Traveler Zurich, Allied, Fireman's Fund, KRM, Unigard, Kemper, Encompass, CIG, Progressive, Infinity, Unitrin, Allstate, Mc Graw Group, and several others.
• 8 years of experience assisting in the management of rental properties for Properties & HVL Properties.
• Performed yearly insurance reviews, assisted in claims handling, advised owners on repairs or updates needed to comply with underwriting equirements, and performed on -site inspections.
• Reviewed & revised rental agreements, helped design -out move letters, and created marketing material for renters insurance.
• Extensive experience in business -r lated platforms including MS Word, Excel, Acces, PowerPoint, Outlook, Adobe PhotoShop, Illustrator, CorelDraw & AutoCAD.
• FAA certified aerial drone pilot, performing aerial roof & property inspectio
• Bi-lingual fluent speaking interpreter and translator (Spanish) specializing i worker's comp claim depositions and hearings.
REFERENCES
Personal and professional references gladly furnished upon request. LANGUAGES
English:
Professional
Spanish:
Professional
REFERENCES
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