Certified technician
Resume:
Jeremiah Posy
West Palm Beach, FL *****
929-***-**** ********.******@*****.***
PROFESSIONAL SUMMARY
Detail-oriented automotive and customer service professional with experience in dealership sales, automotive service, retail, and direct patient care. Experienced in working directly with customers, explaining services, maintaining professional relationships, and operating effectively in fast-paced environments. Strong knowledge of vehicles and automotive service operations with hands-on experience as a Certified Technician and previous experience in automotive sales. Reliable, organized, and comfortable managing multiple responsibilities while maintaining a professional customer experience.
CORE SKILLS
● Customer Service & Customer Relations
● Automotive Knowledge
● Vehicle Inspections & Walk-Arounds
● Loaner Vehicle Coordination
● Inventory Organization
● Service Department Support
● Customer Check-In & Check-Out
● Sales & Relationship Building
● Paperwork & Documentation
● Communication & Telephone Skills
● Multitasking & Time Management
● Professional Appearance & Conduct
● Safety & Operational Procedures
● Fast-Paced Work Environments
PROFESSIONAL EXPERIENCE
Valvoline Instant Oil Change — Greenacres, FL
Certified Technician January 2026 – Present
● Provide professional customer service while assisting customers throughout the vehicle service process.
● Greet customers, communicate service recommendations, and explain automotive services clearly.
● Perform vehicle inspections and service-related checks while following established safety procedures.
● Perform topside and bottomside automotive duties, including oil changes, filter replacement, and differential fluid services.
● Work efficiently in a fast-paced environment while managing multiple responsibilities and maintaining accuracy.
● Apply hands-on automotive knowledge to identify service needs and communicate relevant information to customers.
● Maintain a clean, organized, and safe work environment. Bev Smith Kia — Fort Pierce, FL
Sales Representative May 2022 – December 2022
● Assisted customers throughout the vehicle purchasing process, from initial contact through closing.
● Built strong customer relationships by identifying customer needs and recommending appropriate vehicles.
● Conducted outbound calls to generate appointments and bring prospective customers into the dealership.
● Maintained ongoing relationships with customers to encourage repeat business and referrals.
● Developed strong communication, negotiation, presentation, and closing skills.
● Worked in a competitive, fast-paced dealership environment while maintaining a professional appearance and attitude.
Nordstrom — Palm Beach Gardens, FL
Women’s Sales Associate July 2023 – 2024
● Provided attentive, professional customer service in a high-volume retail environment.
● Assisted customers with product selection and purchasing decisions.
● Communicated promotions and sales opportunities to customers to encourage purchases.
● Built positive customer relationships through personalized service and effective communication.
● Maintained an organized and presentable sales environment. Home Health Aide Contractor
February 2026 – Present
● Work directly with patients while providing dependable, professional, and respectful service.
● Communicate directly with individuals with different needs and adapt to changing situations.
● Work independently while maintaining reliability, organization, and attention to detail.
● Maintain professionalism and confidentiality in a client-facing environment. EDUCATION
Palm Beach State College — Lake Worth, FL
Associate in Arts (AA) August 2021 – Present
ADDITIONAL QUALIFICATIONS
● Valid driver’s license
● Hands-on automotive service experience
● Previous automotive dealership experience
● Strong customer service and communication skills
● Comfortable working in fast-paced service environments
● Experienced working directly with customers and clients
● Strong attention to detail and organization
Contact this candidate