Remote Dining Specialist & Concierge Hospitality

W. CLAYTON BEATY

**** ***** **** *****, ***********, FL 32317 850-***-**** ******@*****.***

PROFESSIONAL SUMMARY

Hospitality professional with 20+ years managing restaurants and conference centers, including fine-dining service for high-profile guests and VIP clientele. Skilled at building and maintaining relationships with restaurant partners and vendors, coordinating premium experiences under tight timelines, and delivering polished, concierge-level service. Seeking a Full-Time remote Dining Specialist role coordinating reservations and restaurant relationships for high-net-worth clients.

CORE SKILLS

●Luxury Hospitality & Fine Dining — 20+ years managing upscale restaurants and conference centers, including high-profile and VIP clientele

●Concierge-Level Guest Service — anticipating client needs and coordinating seamless, high-touch experiences under pressure

●Vendor & Restaurant Relationship Management — building and maintaining partnerships with restaurant, catering, and event vendors

●Reservation & Account Coordination — managing high-volume bookings, inventory, and client accounts

●Communication — clear, professional verbal and written communication with clients and partners

●Technical Proficiency — POS and reservation/scheduling systems, Microsoft Office, Outlook

EXPERIENCE

Family Caregiver — Self-Employed — Tallahassee, FL Oct 2019 – Present

●Serves as primary caregiver and household manager for two children, coordinating schedules, appointments, and day-to-day logistics

●Manages household budgeting, records, and vendor/account relationships

●Resolves day-to-day problems independently, applying the same troubleshooting and customer-service skills developed across two decades in operations and hospitality management

Route Manager — Premier Pools Jan 2019 – Oct 2019

●Cleaned and repaired pools while managing a customer route

●Handled recruiting and training of new employees

Renovation Manager — Swain Pools & Spas Apr 2017 – Mar 2018

●Diagnosed customer issues and developed action plans to ensure needs were met

●Coordinated concrete and plumbing work; performed assigned duties as needed

General Manager / Executive Chef — Mom & Dad's Italian Restaurant Aug 2013 – Mar 2017

●Led takeover and remodel of a 50-year-old restaurant

●Managed inventory, work schedules, and employee training

●Supervised installation of a modern POS system and controlled food/labor costs within company targets

●Hosted high-profile guests and VIP clientele, delivering polished, concierge-level dining experiences

●Maintained consistent, excellent customer service

Kitchen Manager — Catering Capers 2009 – 2012, 2018

●Managed inventory, work schedules, and employee training

●Maintained low production and labor costs in a high-stress, detail-oriented environment

Executive Chef — Murphco of Florida (Bistro 27 / Monroe Center) Jan 2011 – Jan 2012

●Supervised two kitchens and simultaneous events across different locations, including conference center functions

●Adapted menus and pricing to projected usage; developed procedures for quality and consistency

Server / Cook — Mom & Dad's Italian Restaurant Apr 2006 – Jul 2010

Foreman — Bill Beaty Landscaping 1997 – 2000, 2002 – 2006

●Installed plant material to plan and contract specifications; supervised weekly maintenance

●Trained and supervised employees while controlling labor costs

Owner / Supervisor — Clayton Beaty Carpentry 1997 – 2002

●Supervised construction of multiple high-end homes in gated communities simultaneously across town

●Coordinated with building inspectors, homeowner inspectors, and subcontractors to keep projects on schedule and to code

●Directly managed two trim carpentry crews

Sales Associate — Dyke Industries Jan 2000 – May 2002

●Worked one-on-one with wholesale customers, keeping them current on region-specific building codes

●Offered technical and installation support

EDUCATION

Keiser University — Graduated 2010, with honors

●American Culinary Federation Certified Culinarian

●ServSafe Manager's Certification

AFFILIATIONS

●Canopy Roads Baptist Church

●Phi Theta Kappa Honors Society

●American Culinary Federation

●Former Board of Directors, A Life Recovery Center

References available upon request

Contact this candidate