Senior Operations & Administrative Program Support

TAMATHA JORGENSEN

SENIOR OPERATIONS & ADMINISTRATIVE PROFESSIONAL

Personnel Administration Program Support Operations Coordination Compliance Team Leadership

Zebulon, North Carolina U.S. Army Retired - Sergeant First Class (E-7) Active DoD Secret Security Clearance

PROFESSIONAL SUMMARY

Accomplished operations, administrative, and security professional offering more than two decades of U.S. Army leadership experience combined with extensive civilian and overseas government-contracting experience. Retired U.S. Army Sergeant First Class with a proven record of managing personnel, coordinating complex operations, maintaining accountability systems, preparing reports and documentation, implementing established procedures, and leading teams in demanding environments. Managed administrative systems and reporting supporting approximately 250 personnel in Qatar and supervised teams of 30+ personnel in overseas operations. Bachelor of Science in Criminal Justice with strong Microsoft Office skills and an active DoD Secret security clearance. Targeting professional remote roles in operations coordination, administrative operations, program/project support, personnel operations, training coordination, compliance, logistics, records, and documentation.

CORE PROFESSIONAL COMPETENCIES

OPERATIONS & ADMINISTRATION

Operations Coordination

Administrative Management

Personnel Administration

Program & Project Support

Records & Documentation

Operational Reporting

Data Tracking & Accountability

Scheduling & Coordination

Logistics Support

LEADERSHIP & MANAGEMENT

Senior-Level Team Leadership

Staff Supervision

Personnel Accountability

Training & Development

Cross-Functional Coordination

Organizational Planning

Problem Resolution

Workflow Coordination

Performance Oversight

COMPLIANCE & BUSINESS

Policy & Procedure Compliance

Risk Assessment

Safety Procedures

Sensitive Information Handling

Incident Documentation

Microsoft Office

Professional Correspondence

Information Management

Independent Work

PROFESSIONAL EXPERIENCE

ADMINISTRATION SUPERVISOR

IAP Worldwide Services - Qatar

Managed administrative and personnel tracking processes supporting approximately 250 employees, maintaining accurate information for leadership and operational requirements.

Prepared, maintained, and distributed recurring reports, personnel information, status updates, and administrative documentation.

Coordinated administrative requirements across multiple personnel and organizational functions in support of ongoing operations.

Maintained organized records and accountability systems to provide leadership with timely and reliable personnel information.

Tracked personnel status and operational information requiring accuracy, discretion, attention to detail, and consistent follow-through.

Prioritized simultaneous assignments and changing operational requirements while maintaining accuracy and meeting deadlines.

Supported security and operational activities through effective administrative oversight and personnel accountability.

SENIOR SITE SUPERVISOR

Government Security Contractor - U.S. Embassy Baghdad, Iraq

Supervised and coordinated daily activities of more than 30 personnel supporting demanding U.S. government operations.

Maintained personnel accountability, operational coverage, assignments, and shift requirements.

Coordinated activities among team members, supervisors, and organizational leadership to maintain uninterrupted operations.

Prepared and reviewed operational documentation, reports, records, and incident-related information.

Ensured personnel followed established policies, procedures, security requirements, and operational standards.

Provided leadership, guidance, training, and performance oversight while managing competing priorities in a high-tempo international environment.

Supported planning, risk assessment, resource coordination, and operational execution.

SENIOR ARMED GUARD / SECURITY PROFESSIONAL

U.S. Government Contract - U.S. Embassy Kabul, Afghanistan

Supported U.S. diplomatic security operations in a high-threat international environment requiring strict compliance with procedures and professional judgment.

Maintained accurate documentation and communicated security and operational information through established channels.

Worked collaboratively with multinational personnel and organizational leadership while protecting sensitive information.

Applied risk assessment, situational awareness, accountability, and sound decision-making in a high-consequence environment.

SECURITY / FORCE PROTECTION PROFESSIONAL

U.S. Army Garrison Kwajalein Atoll - Republic of the Marshall Islands

Supported access-control, security, accountability, and force-protection operations within a U.S. military installation environment.

Maintained required records and documentation in accordance with established procedures.

Communicated effectively with military, civilian, and contractor personnel and demonstrated reliable independent judgment.

SECURITY GUARD

North Carolina National Guard - North Carolina

Provided professional security and access-control support for National Guard facilities and personnel.

Conducted patrol and security functions designed to protect personnel, facilities, and organizational assets.

Documented incidents and activities accurately and communicated relevant information to leadership.

UNITED STATES ARMY CAREER

SERGEANT FIRST CLASS (E-7) - OPERATIONS & LEADERSHIP

United States Army 22 Years of Service

Completed a 22-year enlisted Army career culminating at the rank of Sergeant First Class (E-7), with progressively responsible leadership, operations, personnel, logistics, security, training, and administrative assignments.

Led and supervised teams of approximately 20-40 personnel, maintaining accountability, performance standards, readiness, and mission execution.

Coordinated personnel, resources, schedules, operational requirements, and logistics in support of organizational objectives.

Prepared and maintained operational reports, personnel information, accountability records, correspondence, and other documentation.

Planned and coordinated operational activities while balancing staffing, resources, timelines, risk, and organizational priorities.

Conducted risk assessments and implemented controls to protect personnel and support safe mission execution.

Developed, communicated, and enforced policies, procedures, standards, and operational requirements.

Trained, mentored, and supervised personnel while establishing expectations for performance, accountability, and professional development.

Briefed leadership and personnel regarding operational status, requirements, risks, and upcoming activities.

Exercised discretion in handling sensitive information and worked effectively across diverse professional and cultural environments.

SELECTED CAREER VALUE

Administrative & Personnel Management: Managed administrative systems and personnel-accountability processes supporting organizations as large as approximately 250 personnel, including records, reports, status tracking, and coordination.

Operations Coordination: Extensive experience coordinating people, resources, schedules, information, procedures, and operational requirements while maintaining accountability across complex organizations.

Leadership: Retired Army Sergeant First Class (E-7) with extensive experience supervising, training, mentoring, and directing personnel; civilian contracting experience includes supervision of teams exceeding 30 personnel.

Documentation & Reporting: Experienced preparing, maintaining, reviewing, and communicating operational reports, personnel records, status information, incident documentation, and professional correspondence.

Compliance & Procedures: Career experience in regulated military, government, diplomatic, and contracting environments requiring adherence to policies, documentation requirements, security standards, and organizational controls.

Independent / Remote-Ready Work Style: Demonstrated ability to organize workload, prioritize assignments, meet deadlines, protect sensitive information, learn new procedures, and remain accountable without continuous supervision.

EDUCATION

Bachelor of Science - Criminal Justice

Troy University

SECURITY CLEARANCE

Active DoD Secret Security Clearance - Experienced working with sensitive government information in environments requiring discretion, trustworthiness, accountability, and compliance.

ADDITIONAL PROFESSIONAL STRENGTHS

More than two decades of progressive military leadership and management experience

Extensive international and government-contracting experience

Proven ability to supervise large teams and support large personnel populations

Comfortable learning employer-specific software, systems, procedures, and technology

Strong written documentation and professional communication skills

Experienced working under deadlines and managing competing priorities

Proven ability to work independently with limited supervision

Strong judgment, discretion, reliability, and attention to detail

TARGET POSITIONS

Remote Operations Coordinator Senior Administrative Coordinator Program Support Specialist Project Coordinator Operations Support Specialist Personnel Operations Coordinator Training Coordinator Administrative Operations Specialist Logistics Coordinator Compliance Coordinator Records / Documentation Specialist Government Contractor Administrative Support Business Operations Coordinator

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