Executive Assistant & Office manager

NERMEEN RAGAB

Administration Section Head Executive Administration & Operations Professional

Cairo, Egypt 01002860331I *************@******.**** PROFESSIONAL SUMMARY

Results-driven administration professional with 15+ years of experience managing day-to-day administrative operations, coordinating office and facility services, and supporting senior leadership across Egypt, the UAE, Saudi Arabia and the United States. Proven ability to develop and implement administrative procedures, coordinate service providers, monitor service quality, and ensure efficient use of resources and budgets. Known for strong organizational and leadership skills, excellent communication, and practical problem solving in fast-paced, multi-stakeholder environments. CORE COMPETENCIES

• Administrative Operations

Management

• Facilities & Office Coordination

• Supervision of Staff & Service

Providers

• Service Quality Monitoring

• Administrative Procedures & Policies

• Resource & Budget Utilization

• Budget & Invoice Documentation

• Vendor & Stakeholder Liaison

• Records & Document Control

• Confidential Information Handling

• Leadership & Organizational Skills

• Problem Solving & Decision Making

• Executive & Country Leadership

Support

• Reporting & Performance Tracking

• Cross-Functional Coordination

PROFESSIONAL EXPERIENCE

Executive Management Assistant 2026

Aizer Health (United States) – Reporting to the Deputy Executive Director

• Administrative operations: managed day-to-day administrative activities, calendars, meetings and correspondence, keeping operations running smoothly and priorities on track.

• Coordination & monitoring: followed up with internal teams and external partners to monitor office operations and ensure timely, high-quality service delivery.

• Procedures & control: maintained records and document control systems and applied consistent administrative procedures with strict confidentiality.

• Budget & resources: supported budget and invoice documentation and tracked expenses to promote efficient use of resources.

• Reporting: prepared reports, presentations and briefing materials, and built Excel trackers and dashboards to monitor activities and progress.

• Events & stakeholders: coordinated executive events, travel and itineraries, and stakeholder engagements. Executive & Country Leadership Support / Office Administration 2013-2025. NabaSoft - ACAD – Cysiv – The Business Year – AlJaber Law

• Supported country-level leadership with office administration and operations, coordinating internal teams, vendors and external stakeholders.

• Handled travel, itinerary and meeting coordination, executive events, and stakeholder engagements across multiple countries.

• Managed office and facility-related requests, service providers and supplies, helping maintain a well-organized, efficient workplace.

• Prepared correspondence, briefing materials and reports; safeguarded confidential information and maintained accurate records.

• Supported marketing and communications coordination and cross-functional projects, contributing to smooth day-to-day delivery.

KEY ACHIEVEMENTS & VALUE DELIVERED

• Delivered 15+ years of consistent administrative and executive support across four countries and diverse organizational cultures.

• Streamlined recurring processes through standardized templates, trackers and reporting dashboards, saving time and improving visibility.

• Built trusted partnerships with senior leaders, teams and external providers through clear communication, reliability and discretion.

EDUCATION

Bachelor’s Degree in English Language & Translation Ain Shams University, Cairo, Egypt (1998 – 2001) TECHNICAL SKILLS

• Office & Productivity: Microsoft Office Suite, Outlook, Google Workspace, Excel reporting & dashboards, Notion

• Management & Marketing Tools: HubSpot, Trello, Asana, Canva

• AI Productivity Tools: Microsoft Copilot, Claude, Gemini, ChatGPT LANGUAGES

Arabic – C1 (Native-level) English – C1 French – B2

Contact this candidate