Office Operations & Team Leadership Manager

Goldie Maria Carter

Georgetown, KY • 859-***-**** • ************@******.***

Target Role: Office Administration / Management • Operations Support • Team Leadership

Skills

Strengths: Organized • Detail-oriented • Customer-focused

Operations: Shift leadership • Cash handling • Training

Tools: Word • Excel • PowerPoint • Publisher • QuickBooks • Buildium

Creativity: Signage • Flyers • Layout • Checklists

Certifications

Kentucky Real Estate License (Inactive since 2017)

Weikel Institute — Kentucky real estate exam (1999)

Interests

Acrylic & oil painting • Drawing & sketching

Professional Summary

Organized, people-first leader (20+ years) with strong cash-handling, customer service, and a creative eye for clear communication.

Work Experience

Shift Manager Sonic Drive-In — Georgetown, KY April 2026 – Present

Shift Lead (Acting) — Sonic Drive-In December 2025 – March 2026

Lead shift flow across drive-thru, front, and kitchen

Coach staff, assign stations, and support training

Cash counts/reconciliation; resolve guest issues

Office Manager / Licensed Real Estate Agent Bluegrass Property Management — Georgetown, KY January 2008 – May 2017

Managed office operations, files, and client communication

Handled A/R, A/P, rent collection, and reports

Prepared leases; coordinated showings, vendors, and maintenance

Server Cracker Barrel — Georgetown, KY July 2009 – July 2010

Fast, friendly service in a high-volume restaurant

Accurate orders and timely delivery

Agent / Office Manager Century 21 of the Bluegrass Real Estate — Georgetown, KY January 2002 – August 2007

Created listing ads and promotional materials

Managed A/P and A/R; tracked finances

Maintained files and supported contract follow-up

Education

Scott County Senior High School Georgetown, KY • Graduated June 1994

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