Dependable Store Operations Manager

Farhana Aktar

323-***-****

**************@*****.***

SKILLS

Dependable and motivated professional with strong customer service and communication skills. Quick to learn new tasks, adaptable to fast-paced environments, and committed to providing excellent service while working effectively both independently and as part of a team. EXPERIENCE

7 Eleven - Floor Manager

Jan 2023 - Feb 2024

Managed daily store operations by supervising and training employees, scheduling shifts, and ensuring excellent customer service. Oversaw inventory, stocked merchandise, handled cash transactions and deposits, resolved customer concerns, and maintained accurate records. Ensured the store remained clean, organized, and compliant with company policies while meeting sales goals and creating a positive, efficient work environment Wingstop - cashier/cook

Feb 2024- Mar 2025

Provided excellent customer service by taking orders, processing cash and card payments, and ensuring accurate order fulfillment. Prepared and cooked menu items according to company standards, maintained food quality and kitchen cleanliness, stocked ingredients and supplies, and followed food safety and sanitation guidelines. Worked efficiently in a fast-paced team environment to deliver timely service while creating a positive experience for every customer. EDUCATION

North South University, Dhaka Bangladesh - Bachelors of Business Administration

Dec 2021