Audit Scheduling & Supply Planning Coordinator

Santiago Cristancho

Davie, FL ***** 754-***-**** **************@******.*** linkedin.com/in/cristancho-santiago Experience

PLANNER CONTROL UNION OCTOBER 2025 – APRIL 2026

· Managed audit schedules across short-, mid-, and long-term timelines.

· Coordinated clients, auditors, teams, resources, and deadlines.

· Resolved conflicts, updated systems, and tracked planning metrics.

· Developing and managing schedules (short, mid, and long term)

· Coordinating audits / projects with clients and auditors

· Allocating resources (personal, time, logistics)

· Monitoring critical deadlines and due dates

· Optimizing calendars to maximize efficiency

· Communicating with stakeholders (clients, internal teams, management)

· Managing schedule changes and adjusting timelines as needed

· Reviewing and updating internal systems (e.g., scheduling platforms)

· Identifying and resolving scheduling conflicts proactively

· Tracking performance metrics and reporting status updates

· Supporting monthly or quarterly strategic planning

· Maintaining documentation and scheduling records INTERNATIONAL SALES & CUSTOMER SERVICE ARNET PHARMACEUTICAL NOVEMBER 2024 – JULY 2025

· Managed fulfillment for 20+ clients in 8 countries with 96% on-time delivery.

· Reduced backlogs 18% and order cycle time from 12 to 10 weeks.

· Coordinated $1M in shipments and handled 100+ daily emails.

· Managed international order fulfillment and supply chain coordination for 20+ clients across 8 countries, achieving 96% on- time delivery.

· Enhanced customer satisfaction and client retention by 14% through proactive account management and tailored service solutions.

· Monitored and aligned production planning and inventory levels with sales forecasts, reducing order backlogs by 18%.

· Implemented workflow automation and process improvements, cutting order cycle time from 12 weeks to 10 weeks (17% faster).

· Coordinated cross-border logistics operations, overseeing $1M in annual shipments while ensuring regulatory compliance and export documentation accuracy.

· Managed a high-volume workload, handling an average of 10–25 calls and over 100 emails daily with efficiency and accuracy. Education

· Western High School – 2022

· Mcfatter Technical College- 2022

· Supply Chain Management Broward College Aug. 2022 - Currently Enrolled. Skills

· Data analysis & reporting

· Sales & client engagement

· Project coordination

· Time management

· Cross-functional collaboration

· Bilingual – English & Spanish

· Data Analysis & Reporting

· Research & insights leveraging AI tools

· Sales & Client Engagement

· Strategic Planning & Project Management

· Time Management & Prioritization

· Persuasive Communication & Active Listening

· Problem-Solving under Pressure

· Team Collaboration & Cross-Functional Coordination

· Fast learner of new software and tools

Software & Tools

· - Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)

· - ERP: SAP, Oracle NetSuite, Microsoft Dynamics 365

· - Data & Reporting: Power BI, Google Data Studio

· - Communication & Collaboration: Microsoft Teams, Zoom

· - Inventory & Supply Chain: QuickBooks (Inventory)

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