Administrative Office Manager & Coordinator

Dey Kiefer

Northridge,CA 747-***-**** ***.******@******.***

Detail-oriented and highly organized administrative professional with experience supporting fast- paced office environments. Skilled in scheduling coordination, client communication, data management, and cross-functional team support. Known for maintaining professionalism under pressure, managing competing priorities, and delivering exceptional customer service. Seeking to contribute strong leadership, organizational, and communication skills in an Administrative, Scheduling, or Office Management role.

E x perience

Direct TV – San Fernando, CA

Receptionist / Accounts Payable Jun 2018 – Nov 2021

• Maintained positive relationships with customers and vendors to support seamless operations

• Managed high-volume phone calls, scheduling, and general administrative tasks

• Processed electronic payments and monitored account activity for accuracy

• Researched and resolved invoice discrepancies, ensuring timely and correct payments

• Generated detailed monthly payment and expense reports for management review Energy Remodeling Inc. – Woodland Hills, CA

Office Manager / Project Coordinator Jan 2015– Jun 2018

• Coordinated multiple projects, managing timelines, resources, and deliverables for six branches

• Managed communications with clients, vendors, and internal teams to maintain smooth workflows

• Supported C-level executives with scheduling, correspondence, and financial oversight

• Tracked and reconciled project and office expenses using QuickBooks

• Organized company meetings, conferences, and events, ensuring efficient logistics

• Prepared project reports, progress updates, and documentation for management review

• Streamlined office processes to increase efficiency and support team productivity S k i l l s

• Bilingual: English & Spanish

• Strong Written & Verbal Communication

• Professional Phone Etiquette

• Adaptability in Fast-Paced Environments

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