Lead QA Engineer - Automation & API Testing
Resume:
Ussas Kundu
Queens, New York, NY
347-***-**** ************@*****.***
Professional Summary
• US Citizen with Nine (9+) years of experience in manual testing, and automated testing using Selenium WebDriver and Java
• Expert in Software Development Life Cycle (SDLC) and Software Test Life Cycle (STLC) in Agile and Iterative Methodology
• Expert in API testing using RESTful web services, Postman.
• Expert in full system development lifecycle experience, including designing, developing and implementing test plans, and test cases.
• Experienced in Smoke, Functional, Integration, Regression, Cross-Browser, and User Acceptance testing.
• Extensive experience working with the Automation Engineering team to automate test scripts using Selenium WebDriver, enhance the scripts, use explicit wait, and synchronize the scripts.
• Practiced in working on enhancing the Automation framework using Maven, Cucumber, and TestNG
• Skillful at processes to automate, and run the test suite using Selenium WebDriver
• Proficiency in Back-end testing of application by developing and executing complex SQL queries.
• Hold excellent interpersonal, written, verbal communication skills and strong analytical, problem solving, decision-making skills.
Work Experiences:
Rite Aid Corporation
Philadelphia, PA 19112
Lead Software QA Engineer
April 2024 – April 2026
Rite Aid is a leading pharmacy and grocery chain with integrated financial and healthcare services. As a Lead QA Engineer, I directed quality initiatives across enterprise systems supporting retail operations, prescription processing, and financial transactions ensuring compliance, performance, and customer satisfaction. Responsibilities:
QA Leadership & Agile Execution:
• Led cross-functional QA efforts in Agile teams, driving quality throughout the SDLC via Sprint Planning, Retrospectives, and daily Scrums.
• Translated complex business workflows—including pharmacy operations, POS systems, and financial compliance—into actionable test strategies and test cases.
• Oversaw QA documentation including Test Plans, QA Approvals, and Release Metrics, ensuring alignment with regulatory standards and executive visibility. Automation Strategy & CI/CD Integration:
• Architected and maintained a hybrid automation framework using Selenium WebDriver, Cucumber, TestNG, Maven, Page Factory, and Java/Python, reducing manual testing by over 60%.
• Integrated automated test suites into Azure DevOps pipelines, enabling continuous testing and faster, more reliable deployments across retail and financial platforms.
• Conducted automated and manual testing across web, mobile, and backend systems, validating performance and data integrity across pharmacy and grocery applications. Domain-Specific Testing Expertise:
• Executed comprehensive testing including Functional, Regression, Integration, UI, Data Validation, Performance, UAT, and Black Box testing for retail, pharmacy, and financial systems.
• Led mobile testing initiatives for Android and iOS platforms, ensuring compatibility and usability across customer-facing and internal apps.
• Validated financial transaction workflows, prescription processing systems, and inventory management tools for accuracy, compliance, and scalability.
Team Leadership & Process Optimization:
• Mentored and coached QA engineers across multiple teams, elevating testing standards and fostering a culture of ownership and continuous improvement.
• Introduced process enhancements that improved test coverage, reduced defect leakage, and accelerated time-to-market for key releases.
• Utilized JIRA and Quality Center for defect tracking, reporting, and documentation, maintaining audit- ready traceability for healthcare and financial compliance. Broadridge Financial Solutions
Lake Success, New York
Senior Software QA Engineer January 2023- March 2024 Broadridge is a global fintech leader providing investor communications and technology-driven solutions to financial institutions. As a Senior QA Engineer, I played a critical role in ensuring the integrity, performance, and compliance of financial applications used by banks, broker-dealers, and asset managers. Responsibilities:
QA Strategy & Agile Delivery:
• Collaborated within Agile teams to drive quality throughout the SDLC, actively participating in Sprint Planning, Retrospectives, and daily Scrums.
• Translated complex financial business rules and regulatory requirements into detailed test plans, test scenarios and cases for mission-critical applications.
• Developed QA documentation including Test Plans, QA Approvals, and Release Metrics for cross-functional visibility and executive reporting. Automation & CI/CD Excellence:
• Designed and maintained a scalable hybrid automation framework using Selenium WebDriver, Cucumber, TestNG, Maven, Page Factory, and Java/Python, reducing manual testing by 65%.
• Integrated automated test suites into Azure DevOps CI/CD pipelines, accelerating release cycle and improving defect detection in initial stages.
• Conducted automated and manual testing across web, mobile, and API layers, ensuring seamless performance across platforms and environments.
Financial Application Testing:
• Executed comprehensive testing including Functional, Regression, Integration, UI, Data Validation UAT, and Black Box testing for financial reporting, trade processing, and Compliance Systems.
• Performed mobile testing for iOS & Android platforms, validating usability, interface, consistency and compatibility across devices.
Ensured data integrity and interface reliability in client/server applications critical to financial transactions and investor communications.
Leadership & Process Improvement:
• Mentored junior QA engineers and led training sessions on advanced testing techniques, fostering a culture of continuous learning and quality ownership.
• Championed process improvements that enhanced test coverage, reduced defect leakage, and aligned QA efforts with business objectives.
• Utilized JIRA and Quality Center for defect tracking, documentation, and reporting, maintaining audit-ready traceability for financial compliance. First American Financial Corporation
1 First American Way, Santa Ana, California
Senior Software Quality Assurance Engineer August 2021 – December 2022 As a Senior QA Engineer, I played a pivotal role in ensuring the reliability, performance, and scalability of enterprise-level applications in a fast-paced Agile environment. My contributions spanned test strategy, automation architecture, cross-functional collaboration, and team mentorship. Responsibilities:
• Actively participated in Agile ceremonies including Sprint Planning, Retrospectives, and daily Scrums, driving alignment between QA, development, and product teams.
• Translated user stories and business rules into detailed test plans, scenarios, and cases, ensuring full coverage of functional and non-functional requirements.
• Conduct different types of Testing by executing Test Cases with required test set up. Type of Testing includes Smoke, Functional, Regression, Integration and Cross browser testing.
• Validated backend integrity and reports of accuracy.
• Designed and implemented a hybrid automation framework using Selenium WebDriver, Cucumber, TestNG, Maven, Page Factory, and Java/Python, improving test reusability and reducing manual effort by 60%.
• Integrated automated test suites into Azure DevOps pipelines, enabling continuous testing and faster release cycles with minimal defects.
• Conducted usability, interface, service, and compatibility testing for mobile platforms (Android/iOS), ensuring seamless user experience across devices.
• Performed comprehensive testing across multiple domains: Smoke, Functional, Integration, UI, Data, Interface, Performance, Regression, UAT, and Black Box testing.
• Led mobile app and mobile web testing initiatives, validating performance and compatibility across diverse devices and OS versions.
• Utilized Quality Center and JIRA for defect tracking, documentation, and reporting, maintaining high standards of traceability and accountability.
• Mentored junior QA engineers and led training sessions on advanced testing methodologies, fostering a high-performing and agile-ready QA team.
• Strategically planned and prioritized testing efforts to align with business goals, reducing time-to- market while maintaining product quality.
• Managed test documentation and defects using JIRA and Confluence.
• Developed, Enhanced, Modified, and Maintained new & existing test cases/test scripts to enhance test performance as needed for manual and automated testing with in-house tools.
• Communicated with developers and QA Team members to resolve issues during the testing life cycle and product management.
PNC Bank, Pittsburg, PA, August 2019 – July 2021
Senior Software QA Engineer
PNC’s core web application that provides access for clients to view account information consisting of account summaries, account details, monthly statements, balance transfers, accrued interest, check ordering, loan application, credit card applications, and financial services. Responsibilities:
• Contributed to the Agile environment for Sprint Planning, Retrospective, and daily Scrum Meetings.
• Developed test plans, test scenarios, and test cases according to user stories, system and business rules.
• Developed hybrid test automation framework using Selenium WebDriver, Cucumber, TestNG, Maven, Page factory, Java & Python.
• Working with Azure DevOps demonstrates my proficiency in utilizing robust CI/CD pipelines and collaborative tools to enhance software testing and release processes for greater efficiency.
• Conducted different types of testing (Smoke, Black Box, Functional, Integration, UI, Data, Interface, Performance, Regression, UAT, etc.) for Client/Server and Web-based applications.
• Performed mobile app and mobile web testing for Android and iOS devices.
• Developed and executed tests for usability testing, interface testing, low level resource testing, service testing, and compatibility testing for mobile devices.
• Extensively used Quality Center and JIRA for the documentation/reporting/tracking of all discrepancies.
• Strategically planned tests, elevating software quality, and mentoring a dynamic QA team for agile product delivery.
• Led team training in advanced testing methods, ensuring a skilled QA team delivering quality products on time and within budget.
Affinity Health Bronx, NY
Software QA Analyst June 2017 – July 2019
Worked on the development and maintenance of a software that managed the billings and payments information for patients under various healthcare providers based on their specific healthcare plan. Responsibilities:
• Analyze the business user stories with the QA Team and develop test plans.
• Wrote the test cases to verify the functionality, integration, and performance of the product.
• Implemented a new methodology to make the STLC and defect management more efficient using JIRA and Confluence.
• Complete sophisticated Smoke, Functional, Integration, Regression, Cross-Browser and User Acceptance testing.
• Develop Automated test cases using Java and Selenium WebDriver.
• Responsible for creating the element locators using X-Path and CSS Selector.
• Work with the Automation Engineer team to automate test scripts using Selenium WebDriver, enhance the scripts, use explicit wait, synchronize the scripts, and save time for regression testing.
• Use Jenkins as a Continuous Integration Tool to integrate Selenium test results and run Selenium Grid.
• Developed complex SQL queries to validate data in databases on AWS.
• Worked closely and independently with various teams including development and management. Getty Images Seattle, WA
Test Engineer Sept 2016 – May 2017
CMS – Content Management System that stores all images, credits, and permissions. The application offers powerful searches and interfaces with different platforms. Responsibilities:
• Verified several images and videos in our database and made sure they had the correct credits, right and content when appearing on the user platform.
• Created Test plan, Test Scenarios, and Test Cases corresponding to the test requirements to maximize verification coverage of system variables.
• Participated with lead QA team for building up Automation Framework using SELENIUM.
• Conduct different types of Testing by executing Test Cases with required test set up. Type of Testing includes Smoke, Functional, Regression, Integration and Cross browser testing.
• Validated backend integrity and reports of accuracy.
• Managed test documentation and defects using JIRA and Confluence.
• Developed, Enhanced, Modified and Maintained new & existing test cases/test scripts to enhance test performance as needed for manual and automated testing with in-house tools.
• Communicated with developers and QA Team members to resolve issues during the testing life cycle and product management.
Education
Bachelor’s in computer science and engineering,
East West University, Bangladesh
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