Data Entry & Data Quality Specialist

IAGO GIRALDI MORAÑA

SKILLS

ABOUT ME

EDUCATION

EXPERIENCE

BILINGUAL OPERATIONS & DATA QUALITY SPECIALIST

+54-11-377*-****

*****************@*****.***

S. A. de Padua, Buenos aires

https://www.linkedin.com/in/iag

o-giraldi-moraña

Languages: English (B2+ Upperintermediate / FCE), Spanish: (Native). Core Competencies: Bilingual Customer Service, Data Validation & Quality Assurance, Operations & Process Coordination, SLA & SOP Compliance, Team Leadership and Real-Time Incident Resolution.

Digital Tools: Advanced Microsoft Excel & Office Suite (Reporting & Data Analysis), CRM & Data Management Platforms and Data Change Request

(DCR) & Ticketing Systems

Technical Knowledge: PC Hardware Maintenance & Assembly, System Administration, Network Fundamentals, Database Validation Rules. Detail-oriented Bilingual Operations & Data Quality Specialist with a proven track record in high-volume data validation, SOP/SLA compliance, and real-time incident resolution across international environments. Experienced in managing complex database discrepancies, user support, and team onboarding. Strong technical background combining data accuracy, process optimization, and hardware troubleshooting to drive operational efficiency. DATA STEWARD VEEVA SYSTEMS April 2025 – June 2026 Executed high-precision HCP/HCO data validation and SLA quality control for the Spanish market using official databases.

Managed time-sensitive Data Change Requests (DCRs) and conducted web research to resolve complex discrepancies.

Enforced strict SOP compliance and documented evidence to maintain audit-ready records across high-volume healthcare databases.

Key Achievement: Validated 80–140 records daily (200%+ above target) with near- zero error rates on daily QA audits

SENIOR GAME PRESENTER LOGISMART SRL April 2024 – April 2025 Hosted live broadcasts for international audiences in a bilingually rigorous setting

(English/Spanish).

Managed real-time user interaction, chat moderation, and immediate technical troubleshooting to maximize uptime.

Applied polite communication protocols and maintained absolute operational flexibility under high-pressure, rotating shift schedules. Key Achievement: Handled tables with 100+ concurrent users (94%+ performance rating) and onboarded 10 new hires.

UNIVERSIDAD NACIONAL DEL OESTE (2019 - 2020).

ENGLISH TRANSLATION STUDIES

EES N 19 JUANA AZURDUY (2018).

BACHELOR’S DEGREE IN NATURAL SCIENCES

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