Fulfillment Center Supervisor

HANI IRAQI AHMED

OPERATIONS MANAGER WAREHOUSE & SUPPLY CHAIN PROCESS OPTIMIZATION

Riyadh, Saudi Arabia +966-**-***-**** **************@*****.*** Valid Saudi Driving License

PROFESSIONAL SUMMARY

Operations, Warehouse and Supply Chain Manager with 20+ years of experience across Egypt and Saudi Arabia, leading multi-site warehouse and distribution operations, large teams, inventory control, ERP/SAP-enabled processes, SOP development, KPI management, cost optimization and continuous improvement. Experienced across pharmaceutical, biomedical, food production and e-commerce environments, with a strong record of process reengineering, space optimization, delivery-cost reduction, compliance and cross-functional coordination. Managed multi-warehouse operations and teams of up to 145 employees.

CORE COMPETENCIES

Operations Management

Process Optimization

SOP Development & Implementation

KPI & Performance Management

Inventory Control

Supply Chain & Distribution

Cost Control & Resource Planning

Team Leadership

ERP / SAP Operations

Warehouse Layout & Space Optimization

Lean / 5S Continuous Improvement

Cross-Functional Coordination

Risk & Safety Management

GMP / SFDA / ISO Compliance

Root-Cause Analysis

Documentation & Audit Reporting

PROFESSIONAL EXPERIENCE

Warehouse Manager Medical Elements Company, Riyadh, KSA 2022 – Present

Manage warehouse operations serving NUPCO, marketplaces, hospitals and cash customers.

Improved warehouse capacity by 9.2% through space management and disposal of expired stock.

Reduced slow-moving inventory by 18% through targeted planning and operational reporting.

Reduced delivery costs by more than 60% through courier/vendor optimization.

Maintained safe handling of hazardous materials with zero workplace injuries.

Warehouse Manager Armal Gnc, Riyadh, KSA 2019 – 2022

Managed e-commerce operations and distribution activities supporting 60 pharmacies across Saudi Arabia.

Led warehouse process improvements, including picking optimization to support additional daily branch requirements.

Reduced delivery costs by more than 50% through vendor-contract optimization and SAP ERP utilization.

Managed expired-stock disposition and inventory-quality activities.

Warehouse Manager Cigalah Group – Biomedical Sector, Jeddah, KSA 2013 – 2018

Managed four warehouses across Saudi Arabia with a 25-member team.

Supported business growth from SAR 80M to SAR 300M through improved warehouse efficiency.

Built SFDA-compliant storage and inventory-tracking systems.

Improved storage capacity by 25% through shelving and warehouse-layout redesign.

Warehouse Manager Hama Holding Group (Al-Gebaly Fruit), Egypt 2010 – 2013

Supervised eight warehouses and managed a team of 145 employees.

Applied 5S and reorganized warehouse layouts to maximize space utilization.

Reduced operating costs through wage optimization and elimination of seasonal pallet overproduction.

Simplified warehouse documentation and reduced operational waste.

Raw Material Section Head Delta Electrical Appliances Plant, Egypt 2008 – 2010

Supervised seven warehouses and managed a team of 76 employees.

Applied Lean principles and expanded warehouse capacity by 400%.

Delivered more than EGP 250,000 in cost savings while maintaining zero workplace injuries.

ERP Implementer Data Management Systems, Egypt 2007 – 2008

Led ERP deployment for Bill of Materials (BOM), shop orders and planning modules.

Developed cost-allocation methods and supported management adoption of process changes.

Extended ERP solutions to toll-manufacturing facilities to optimize operations.

Warehouse Section Supervisor Big Pharma, Egypt 2003 – 2007

Supervised raw-material and finished-goods warehouses.

Designed and implemented coding systems and quality-assurance documentation cycles.

Developed SOPs and performed GMP audits to support compliance.

EDUCATION

Bachelor of Business Administration (BBA) – Sadat Academy for Management Sciences, Egypt

Specialization: Petroleum & Energy Installation Grade: Good

CERTIFICATIONS & TRAINING

KPIs in the AI Era – 2025

Professional Management – AUC

Material Handling & Warehousing – American Chamber

ISO 9001:2000 Internal Auditor – Lloyd’s, Dubai

ISO 14001 & OHSAS 18001 Internal Auditor – Arab Co.

GMP Training – Bioriginal International Group Pharma

5S & 20 Keys Training

Leadership & Negotiation Skills

Time Management

Warehouse Layout & Design

Inventory & Stock Control

Cost Reduction & Budget Optimization

TECHNICAL SKILLS

SAP ERP – Inventory, Logistics & Delivery Modules Inventory Management Systems Microsoft Office Suite (Excel, Word, PowerPoint) Documentation & Audit Reporting Tools

LANGUAGES

Arabic: Native English: Very Good

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