Customer Service & CDL-A Sales Professional

Jeff Harris Customer Service and Sales Oriented, Physically Fit Katy, TX 77494 *************@*****.*** +1-713-***-****

Summary

Fast learner with a strong background in customer service and sales. Proven ability to work both independently and as part of a team. Experienced service advisor and sales professional with a CDL A license for refrigeration and dry box transportation.

Work Experience

Personal Banker JPMorgan Chase, Katy, TX December 2011 - March 2015

Opened new accounts and provided top-notch customer service.

Led referrals to the Chase Private Client team.

Business Development Manager Harris Monroe Consulting, Katy, TX April 2015 - July 2019

Identified new target markets and achieved Women Owned Business certification.

Led a team in marketing services to the government sector.

Developed new partnerships and became a reseller of IT compliance software.

Service Advisor Joe Myers Ford

Provided exceptional customer service and support to clients.

Assisted customers with vehicle maintenance and repair needs.

Sales Representative Don McGill Toyota, Katy & Joe Myers Toyota, Cypress, TX

Achieved sales targets and provided excellent customer service.

Assisted customers in selecting and purchasing vehicles.

Truck Driver Class A CDL TNi Trucking, Houston, TX July 2024 - Present

OTR driver, physically fit, and mentally sharp.

Picked up and delivered loads on time to customers.

Maintained a positive attitude and strong customer relationships.

Possess X endorsement (Hazmat, Tanker, and TWIC).

Regional Class A Driver Woodfield Trucking, Katy, TX April 2021 – April 2024

Regional no-touch freight delivery.

Ensured timely deliveries and maintained customer satisfaction.

Truck Driver (CDL A) Knight Trucking, Katy, TX November 2020 - January 2022

Delivered refrigerated products coast to coast.

Collaborated with customer delivery personnel to meet expectations.

Truck Driver (CDL A) CR England, Salt Lake City, UT July 2020 - November 2020

Delivered refrigerated products coast to coast.

Tow Operator Pro Towz/AAA, Katy, TX August 2019 - March 2020

Assisted AAA members with incident management and customer-centric needs.

Founder/Director American Recovery, Katy, TX January 2008 - December 2011

Led a team in recovering automobile collateral.

Managed employees, P&L, and customer relationships.

Built a successful recovery operation with national and local accounts.

Education

BA in Advertising Texas State University, San Marcos, TX September 1990 - September 1992

Certifications

Commercial Driver's License (CDL) Class A Expires: September 2028 State: TX Endorsements: N (Tank vehicles), X (Tank + Hazardous), H (Hazardous Materials)

Skills

Customer Service and Sales Oriented

Physically Fit

Fast Learner

Group and Independent Worker

Licensed CDL A Driver (Refrigeration/Dry Box)

Banking

Business Development

Commercial Driving (4 years)

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