MERCY CHEMUTAI
+254***-***-***; ****************@*****.*** ; LinkedIn URL
https://Www.linkedin.com/in/Yegon2434
PROFESSIONAL SUMMARY
A highly motivated and analytically driven Banking and Finance professional, equipped with a solid academic foundation and a comprehensive understanding of financial systems, banking operations, and economic principles. Demonstrates a keen ability to interpret financial data, assess risk, and support strategic decision-making within dynamic financial environments. Adept at applying theoretical knowledge to practical scenarios, with a strong grasp of financial analysis, credit evaluation, and customer relationship management.
Possesses excellent communication and interpersonal skills, enabling the effective handling of client interactions and the delivery of tailored financial solutions. Exhibits a high level of integrity, attention to detail, and a commitment to maintaining confidentiality in all financial dealings. Capable of thriving in fast-paced, results-oriented environments while consistently upholding professionalism and accuracy. Eager to contribute to organizational growth by leveraging financial expertise, problem-solving abilities, and a proactive mindset. Continuously seeks opportunities for professional development and advancement within the banking and financial services sector, with a strong ambition to add measurable value and drive sustainable success.
Work experiences
1. Data Entry Clerk (remote)
Pan African Christian University
Nakuru, Kenya
January 2024– March 2025
Entered and updated student and administrative records accurately into the institution’s database systems.
Maintained organized digital and physical files while ensuring confidentiality of student information and college records.
Assisted in preparing reports, typing official documents, and updating registration information for students.
Verified data accuracy by reviewing and correcting errors to maintain reliable institutional records.
Supported office operations by handling basic administrative duties, including document filing, printing, and responding to inquiries.
Demonstrated strong attention to detail, time management, and computer proficiency in daily data management tasks.
2. Accounts Assistant
Cornermix Enterprises Ltd
Jan 2022– Apr 2024
Assisted in managing daily financial transactions, including accounts payable and receivable. Prepared invoices, tracked payments, and followed up on outstanding balances. Recorded financial data in accounting systems, ensuring accuracy and completeness. Supported month-end financial reporting and reconciliation processes. Collaborated with senior accountants to ensure compliance with financial policies and procedures. 3. Sales/Customer Service Role
Customer Service Representative
Verona Hotel
2021 – 2022
Handled customer inquiries and provided solutions in a professional and timely manner. Promoted financial or retail products, contributing to increased sales and customer retention. Maintained accurate records of customer interactions and transactions. 4.Cashier
Sema Ngombe Ltd
December 2019 – November 2020
Handled customer payments accurately through cash, mobile money, and other payment methods while maintaining excellent customer service.
Issued receipts, processed transactions efficiently, and balanced the cash register at the end of each shift.
Maintained accurate sales records and assisted in daily financial reconciliations.
Responded professionally to customer inquiries and resolved payment-related issues promptly.
Assisted in stock monitoring and ensured products were properly arranged and accounted for.
Demonstrated honesty, accountability, and strong numerical skills in managing daily cash operations.
5. Finance Intern
Finance Intern
Microfinance Institution Nakuru county assembly
Jan 2019 – March 2019
Supported financial operations by assisting in loan processing, documentation, and client assessments. Conducted basic credit analysis to evaluate customer eligibility and repayment capacity. Maintained and updated financial records, ensuring accuracy and proper documentation. Assisted in preparing financial reports and summaries for internal use. Engaged with clients to provide information on financial products and repayment schedules. Demonstrated strong interpersonal skills in building and maintaining client relationships. 5. education
Diploma in banking and finance 2019
Kiriri women of science and technology
Certifications
Certificate in computer packages 2018
Advanced Excel & Data Analytics – datamites,2024
Bookkeeping (Quickbooks & Excel) – udemy,2024
Referees
Provided upon request