Scheduling Coordinator and Customer Service

**/**** - **/**** ********** Coordinator

Phoenix Payroll Solutions, Punta Gorda, FL

Scheduled appointments for technicians to provide free energy assessments. Introduced customers to solar energy solutions and benefits. Maintained appointment calendars and customer records. Provided professional customer service and follow-up communications. 11/2018 - 02/2023 Scheduling Coordinator

Coastal Water and Air, Pompano Beach, FL

Scheduled appointments for technicians to conduct complimentary water quality tests.

Educated customers about water treatment and water softener systems. Managed scheduling calendars and customer information. Delivered exceptional phone-based customer service. 10/2016 - 01/2018 Appointment Setter

Homewise Improvement Solutions, Longwood, FL

Scheduled appointments for sales representatives to demonstrate solar products. Contacted prospective customers and explained available services. Maintained accurate appointment records and customer information. 11/2011 - 02/2017 Scheduling Coordinator

Direct Energy of Florida, Longwood, FL

Scheduled appointments for technicians to conduct energy assessments. Assisted with customer outreach regarding solar panel products and services. Coordinated schedules and ensured appointment accuracy. Maintained professional communication with customers. BRIDGETTE GLANTON

Perry, FL

Phone: 954-***-****

Email: **********@*****.***

Objective

Dedicated and customer-focused professional with extensive experience in appointment setting, scheduling coordination, customer service, and administrative support. Skilled in managing high-volume phone calls, scheduling appointments, maintaining organized records, and providing excellent customer service. Strong attention to detail with excellent communication and organizational abilities. Ability Summary

Front Desk Operations

Professional Phone Etiquette

Appointment Scheduling

Customer Service

Administrative Support

Sales Support

Organizational Skills

Attention to Detail

Time Management

Communication Skills

Employment History

General High School Curriculum

High School Equivalency Diploma

Turner Job Corps, Albany, GA

Education History

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