Customer Service & Sales Associate

Willing to relocate to: Cary, NC - Raleigh-Durham, NC

Authorized to work in the US for any employer

Work experience

Sever/Cashier

Waffle House • Lillington, NC

April 2025 to August 2025

1. Server

2. Bust tables

3. Take orders

4. Call orders

5. Cashier

6. Greet Customers on entrance

7. Keeping my section clean and ready for next guests 8. Stocking for next shift

9. Dish washing

Key Holder/Sales Lead

Dollar General • Lillington, NC

March 2025 to July 2025

1. Open and Close the store

2. Clean whole store

3. Stock shelves

4. Markdowns

5. Labeling

6. Counting Vaults

Office Assistant/Receptionist

Food Lion • Waldorf, MD

August 2024 to September 2024

1. Open Store operations

2. Closing Store operations

3. Counting Money

4. Handling Cash Transactions

5. Handling Customers Issues

6. Western Union Transactions

7. Management

8. Making Orders using the computer

Cashier/Customer Service/Sales Associate

Raising Cane's • Waldorf, MD

April 2024 to July 2024

Greeting customers, cashier, stocking products, keeping lobby and front counter clean, and etc.

• Processed cash, credit, and debit card transactions accurately and efficiently

• Provided excellent customer service by greeting customers, answering questions, and resolving issues

• Maintained a clean and organized checkout area to ensure a positive shopping experience for customers

• Handled returns and exchanges in accordance with company policies

• Balanced cash drawer at the end of each shift, ensuring accuracy in monetary transactions Tiffany Walker

Tiffany Walker

+1-609-***-**** / ********************@***********.*** / Lillington, NC 27546 Car Salesman

The Car Vault • Waldorf, MD

September 2023 to January 2024

1. Greeting Customers in the parking lot

2. Helping Customers make the best decisions

3. Test Drives

4. Sharing Details about the Vehicle

5. Cleaning Vehicles/Making Sure they’re Presentable and Ready for test drives 6. Opening Dealership operations

7. Closing dealership operations

Bank Teller

Wells Fargo • Trenton, NJ

January 2021 to July 2023

• Greeting customers and making them feel comfortable enough for me to take care of them

• Promoted bank products and services to customers based on their financial needs and goals

• Identified fraudulent activities and reported suspicious transactions to the appropriate authorities

• Balanced cash drawer daily

• Provided exceptional customer service by addressing inquiries, resolving issues, and offering product recommendations

• Processed customer transactions accurately and efficiently, including deposits, withdrawals, and loan payments Macy's Sales Associate

Macy's • Lawrenceville, NJ

September 2019 to January 2020

With the Fulfillment team picking and packing orders. Also worked in the At Your Service desk, answering calls and filling orders online. Also handled the customer’s that came in for their packages that were mailed to the store. Doing returns and promotions.

• Collaborated with cross-functional teams to escalate complex issues and provide timely resolutions for customers

• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty

• Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals

• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns

• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction

Assembly Line Worker

Trane Technologies • Trenton, NJ

February 2016 to March 2019

Building A/C and Heater units for houses

• Operated assembly line machinery and equipment to assemble products according to specifications

• Performed quality checks on finished products to ensure they meet company standards

• Collaborated with team members to achieve daily production targets and maintain workflow efficiency

• Followed safety protocols and maintained a clean and organized work area at all times

• Identified and resolved any issues or malfunctions in the assembly line process, minimizing downtime Packer/assembly (Temp)

Burlington Coat Factory Warehouse • Burlington, NJ September 2012 to December 2012

Responsibilities

Opening boxes on the line and putting tags on items and packing them back to send them down the line. Also keeping my area clean. Keeping a fast paste

Accomplishments

None

Skills Used

Speed making the target was the goal

• Performed quality checks on assembled products to ensure they meet company standards

• Maintained a clean and organized work area, following safety protocols at all times

• Collaborated with team members to troubleshoot and resolve any issues that arise during the assembly process

• Met daily production targets by working efficiently and effectively on the assembly line Unloader/Stocker

DSW-Designer Shoe Warehouse • Lawrenceville, NJ

August 2011 to April 2012

L

• Efficiently unloaded and sorted incoming shipments of merchandise in a fast-paced warehouse environment

• Utilized pallet jacks and forklifts to safely transport and store items in designated areas

• Maintained a clean and organized work area, promoting safety and efficiency

• Collaborated with team members to meet daily unloading targets, consistently achieving or exceeding goals

• Assisted in the documentation of damaged or defective items, facilitating the return process

• Adhered to company policies and procedures regarding handling hazardous materials or fragile goods

• Operated scanning devices to track incoming merchandise accurately Office Assistant

Education

Upper secondary education

Skills

Order preparation Quality Assurance Microsoft Outlook Organizational skills Merchandising Troubleshooting Shelf stocking Picker Packer Sanitation procedures Warehouse Associate Customer support Writing skills Driving Food preparation Microsoft Outlook Calendar Windows Banking Computer Skills Packaging assembly Property management Retail store experience Team motivation (leadership skill) Customer relationship building Regulatory compliance Packing Marketing Industrial equipment troubleshooting Research & Development Senior care Logistics Analysis skills General Labor Microsoft Word Planograms Restaurant management Achieving HIPAA compliance Phone etiquette Table cleanliness maintenance Staff training HIPAA Assembly Line Caregiving Basic Math Communications Materials handling Team management Sanitation Manufacturing company experience Leadership TikTok Climbing Active listening Retail management Safety regulations Team development Computer literacy Computer Networking Math Home care Hospitality Continuous Improvement Mainframe Food server experience Accounting Retail customer service procedures Management Research Word processing Fraud prevention and detection Instagram Classroom experience Mathematics, microsoft office, communication skills, customer service Product photography Adaptability Interviewing Warehouse Professional ethics Typing Food preparation equipment operation Product demos Mac OS Customer communication Material handling equipment operation Relationship management Manufacturing Load & unload Retail store product knowledge Certifications

Home Health Aide

May 2010 to August 2011

Lifting client and making sure he took his meds

Going grocery shopping

Cooking and cleaning for the resident

Taking out clothes for the client

ServSafe

Additional information

I am a very going easy person to get along with I love to work making the customers happy. When I work I'm very focused and stay to myself, but I will work with others to get a task done on time. I love to accomplish my goals and completing my work perfectly. Keeping my space clean and tidy is my biggest priority for me and the customers. Clinical confidentiality policies Industrial equipment Workday Hand tools Cherry picker Teamwork Warehouse experience Patient monitoring Electric pallet jack Power tools Childcare Front desk Cash register Data entry Microsoft Office Safe work practices Retail math Cash handling Upselling Picking Packing Cash management Working with individuals with developmental disabilities Shipping & Receiving Customer complaint resolution Office experience Long term care Machine operation Assembly Worker Customer service Productivity software Retail sales transactions Staff development Cleaning Microsoft Powerpoint Moving Maintaining patient confidentiality Medical office experience Computer operation Safety standards in production Heavy lifting Administrative experience Social media platforms Data collection POS systems Toast POS CRM software English Client services Customer relationship management Food mixers Microsoft Excel Food & beverage industry In-person customer service Order shipping Customer inquiry handling Desktop applications Working with high schoolers Clean Room Working with people with disabilities Time Management Content creation Customer acquisition Retail sales Client relationship development Employment & labor law Manual packaging Telemarketing Managing teams as a warehouse supervisor Sweeping Decision making Pricing Purchasing Supervising experience Recruiting Labeling Order Picking Restaurant experience Negotiation Calendar management Shift management Consultative selling Sales Medical Terminology Retail Communication skills Algebra Product Development Professionalism Industrial mixers

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