Administrative Assistant
Resume:
Angela Lee
Springfield, IL *2073
**************@*******.***
Education /professional development
**** ********* ** *** ******** Degree
Coahoma Community College, Clarksdale, MS
(August 1987- May 1990)
Professional Experience
Springfield Clinic: Ambulatory Service Center (ASC) – Scan Clerk January 2025-Present
* Modify and print the excel spreadsheet with every patient name. Collect and prepare many files for scanning by Imaging paper documents into Athena under the appropriate chart group, and patients into the unprocessed folders, ensuring that only appropriate documents are scanned for permanent storage into the electronic record, and that all scanned images are legible with optimal viewing orientation, and correctly paginated.
State of Illinois: Department of Commerce and Economic Opportunity – Office of Community Services /Office of Energy Assistance (OEA) Office Coordinator 2, June 2006 – December 2023/TA-Administrative Assistant II, July 2013-August 7, 2014
* Served as Administrative Assistant to the Deputy and Assistant Deputy Directors of Energy Assistance; Serves as Management Liaison for OEA; Attend meetings; Prepares Purchase Requisitions through Expenditure, Planning and Control (EPC) System & usage of Small Business Waiver forms for Purchase Requisition (PR) numbers; Enters information in the Procurement Business Case (PBC) system. Enter trip requests, Transfer money, Direct Billing into the EPC System; Assign Travelers their Category and Sequence numbers through the EPC system; Prepares Electronic Data Processing (EDP) system procurements into Lotus Notes 6; Enter information into the Government Office of Management & Budget (GOMB) eTravel System for approval to travel Out-of-State. Confer with management to resolve contract and voucher problems; Implements and interprets Agency and State policy for staff. Order supplies for staff.
* Assist with the preparation, organizing, and planning of the annual Low Income Home Energy Assistance Program (LIHEAP); the Illinois Home Weatherization Assistance Program (IHWAP) and Community Services Block Grant conferences; Creates and type legal notices for publication in Illinois newspapers for the LIHEAP & IHWAP programs public hearings.
* Conduct secretarial and complex, specialized office support functions using Microsoft Office 2010. Administrative functions to assist in the implementation of the agency’s programs and services.
* Utilization of spreadsheets and track various office projects. Maintain the OCA Bureau calendar database of events. Compiles, edits, and updates information in the Grantee Directory database for 36 local area agencies.
* Review and verify Office Leave Request forms for accuracy and completion.
* Perform accounting and financial functions by collecting receipts and invoices for travel vouchers; ensure travel vouchers are accurate before being processed in accordance with State Travel Regulations.
* Fields incoming telephone calls; routes and takes messages for OCA staff of 31.
* Provide customer service for all telephone inquiries including conferring with clients. Disseminate, Collect and maintain the Bureau telecommunication bills.
* Edits written material to ensure accuracy of grammar, spelling and punctuation.
* Organize, update and coordinate master files for 36 agencies throughout the state; assures security of files.
* Scan and flag correspondence prior to dissemination to professional staff; Scan letters and documents in Adobe Reader 9 into PDF format for Master Files and file them.
* Responsible for collecting bi-weekly and monthly timesheets for payroll.
* Provide assistance in the creation of word processing documents by answering questions, demonstrating functions for new equipment.
* Assign Travel Request (TR) numbers to travelers in the EPC systems.
* Sign off on user I.D. requests for all Local Administering Agency’s (LAA). State of Illinois: Healthcare and Family Services – Administrative Coordination Unit (ACU)
Office Associate 2, February 2006 - June 2006
* Collect, sort, date stamp, scan, and validate mail to be reviewed on imaging system; Pull and distribute fax requests; Complete inquiry in KIDS program.
* Confer both verbally and in writing with hospitals for correct information about newborn records to establish paternity cases statewide.
* Administration skills in office equipment.
State of Illinois: Department of Financial & Professional Regulations-Fiscal Unit Office Associate 2, February 1995 - February 2006
* Process applications for over 150 professions which included knowledge of 57 acts and rules of regulations by implementing and interpreting Agency and State policy.
* Upload large license files into a complex financial system that processes up to 10,000 licensure renewals and reinstatements per day.
* Assist in management control by supervising staff of 10 and training.
* Confer with management and staff to resolve discrepancies within the agency.
* Process and approve payments; Receive and respond to correspondence and field incoming calls.
* Perform accounting and financial functions by preparing bank statements, calculation of balancing & total batches of documents and monies for daily deposit slips, prepared bank deposit slips.
* Conduct office clerical support functions.
* Assist and advise supervisors from the other units, and intake process for walk- in professionals.
* Weekly and monthly financial reports receipt types and fund balances.
* Microfilm Operator.
State of Illinois: Department of Public Aid
Office Clerk, April 1993 - January 1995
* Administration skills in office equipment.
* Intake process for clients in need, including printing vouchers.
* Perform specialized accounting procedures; prepared debt verification through various credit bureaus and mortgage companies; Completed DPA 3377
* Data Entry; printing vouchers on TCC's & IV-A at risk denials and cancellation forms.
* Complete cases; printing, faxing, typing; alphabetizing.
* Field incoming telephone calls.
* Travel to other Public Aid sites.
* Utilization of standard office equipment and software. State of Illinois: Department of Rehabilitation
Office Clerk, April 1991 – April 1993
* Printer Assistant; proofread letters and vouchers; pull, strip and separate letters
& vouchers; alphabetize printed vouchers; assemble packets; answering multiple phone lines; distributes mail; used common office equipment; assisted when needed and performed other job duties as assigned.
* Microsoft Office 2010; Customer Service; Office Equipment; Integrated Licensing and Enforcement System (ILES); Expenditure, Planning & Control (EPC) System; Governor’s Office of Management & Budget (GOMB) system; Procurement Business Case (PBC) System; Illinois Center for Procurement Resources (ICPR); Electronic Data Processing (EDP) System.
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