Administrative Assistant & Client Operations

ANNA DEMOTT

Spring, TX *****

530-***-**** **********@*****.***

LinkedIn: linkedin.com/in/anna-demott-2ab00572

ADMINISTRATIVE ASSISTANT

Detail-oriented administrative professional with extensive experience supporting operations, managing documentation, coordinating schedules, and delivering high-level client service. Proven ability to manage multiple priorities, maintain accurate records, and support leadership in fast-paced environments.

CORE SKILLS

Administrative Support • Scheduling & Calendar Management

Document Control • Data Entry • Compliance & Licensing • Customer Service

Training & Onboarding • Microsoft Office • CRM Systems • Reporting

PROFESSIONAL EXPERIENCE

Primerica Financial Services – Spring, TX

Agent & District Leader in Sales 2022 – Present

• Provide administrative and operational support for financial services activities, including documentation, licensing compliance, and client records

• Maintain accurate client files, applications, and regulatory documentation

• Recruit, onboard, and train new representatives on procedures and compliance requirements

• Deliver client service support related to life insurance, investments, and retirement products

Macy’s – Origins Brand – The Woodlands, TX

Counter Manager 2015 – Present

• Managed daily operations including scheduling, inventory tracking, reporting, and documentation

• Maintained client records, handled customer inquiries, and resolved service issues

• Trained and supervised staff, ensuring adherence to company policies and procedures

• Prepared sales reports and supported management with administrative tasks

Nordstrom / Multiple Locations – CA

Counter Manager & Sales Consultant 2004 – 2015

• Supported multi-location operations through scheduling, training coordination, and inventory administration

• Maintained detailed client and sales records using computerized systems

• Assisted leadership with reporting, onboarding, and staff documentation

• Delivered high-level customer service while ensuring compliance with company standards

EDUCATION

Business Computer Applications & Accounting

Woodland Community College – Woodland, CA

Theatre Arts & General Studies

Sacramento State University – Sacramento, CA

LICENSES

Life Insurance License

Securities License

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