CRYSTAL M WALLER
Rogersville, MO *****
***********@*****.***
EDUCATION:
High school Diploma – Paradise Valley High School
Phoenix Az - May 1998
SUMMARY PROFESSIONAL:
Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals. Detail-oriented, team player with strong organizational skills. Ability to handle multiple projects simultaneously, with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
SKILLS:
Critical Thinking
Accounts Payable
Accounts Receivable
Pricing Knowledge
Supplier Oversight
Vendor Negotiations
Multitasking Strengths
Pricing Analysis
Vendor Relations
Materials Sourcing
Customer Service
Strategic Planning
Leadership
Inventory Monitoring
Purchase Order
Management
Purchasing Strategies
Development
WORK HISTORY SUMMARY:
WESCO Distribution Inc
CBC / Liberty / TVC / Fibertron
Buyer
Phoenix Branch - November 2016- current
Researched and identified new suppliers and vendors.
Managed and maintained purchase orders and invoices.
Maintained complete documentation and records of all purchasing activities.
Established relationships with vendors to secure competitive pricing and discounts.
Reviewed each store location's buying trends to ascertain correct assortment of apparel for maximum sales and profits.
Forecasted purchasing trends and improved merchandising strategies.
Maintained key item stock levels and wrote or expedited purchase orders.
Communicated with suppliers to negotiate best pricing on apparel and accessories.
Built long-term supplier relationships with vendors to establish quality and competitive pricing.
Developed and managed budgets for purchasing and projected purchasing needs.
Developed and improved account relationships.
Developed new strategies to reduce purchasing costs and maintain quality standards.
Prepared and analyzed reports to track inventory and purchasing trends.
Prepared detailed reports to highlight inventory levels, purchase orders and discrepancies.
Tracked inventory shipments and prepared spreadsheets detailing item information.
Collaborated with sales team to identify and fulfill customer needs.
Front Desk Receptionist / Billing and Invoicing
WESCO Distribution Inc
2202 South 7th Street Phoenix, AZ 85034- November 2016 - November 2017
Monitored and screened visitors to verify accessibility to inter-office personnel.
Organized, maintained, and updated information in computer databases.
Confirmed appointments, communicated with clients, and updated client records.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Welcomed customers with friendly greetings, answered general questions, gathered nature of visit and directed them to specific offices.
Resolved customer problems and complaints.
Helped office staff prepare reports and presentations for internal or client-related use.
Scheduled, coordinated, and confirmed appointments and meetings.
Kept vendor and suppliers’ files accurate and up to date to expedite payment processing.
Processed payment via telephone and in person with focus on accuracy and efficiency.
Maintained accurate records of customer payments.
Monitored outstanding invoices and performed collections duties.
Responded to customer concerns and questions on daily basis.
Processed vendor and supplier payments on Daily basis.
Collaborated with customers to resolve disputes.
Used data entry skills to accurately document and input statements.
Mail Processing Clerk
American Bindery and Mailing
3654 W Osborn Rd # 1, Phoenix, AZ 85019 - March 2004 - October 2016
Updated mailing lists with current addresses and contact information for smooth customer communications.
Labeled packages with clear, correct information to reduce mailing errors.
Used automated mail processing equipment to sort and collate mail and apply wafers.
Proved successful working within tight deadlines and a fast-paced environment.
Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
Attached identification materials to packages and envelopes for delivery tracking and sorting.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Operated mail processing machine to sort and package incoming and outgoing mail.
Used glue machines to glue endpapers, bindings, backings, and signatures.
Prepared finished books for shipping by wrapping or packing books and stacking boxes on pallets.
Evaluated mail trays to determine proper placement.