Customer service

CH

CONNIE HUNDLEY

************@*****.*** 1-513-***-**** Georgetown OH

South Carolina State Parks Edisto Island,

South Carolina

Resource Specialist

**/**** - **/****

• Park Office; customer reservations,service information, walk in customer service. Park Gift Shop;checked in merchandise orders upon arrival and set pricing for displayed merchandise.

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Collected admission fees, directed visitors to points of interest, highlighted key attractions.

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USPS Loveland, OH

Mail Carrier temporary Post Master

09/1990 - 12/2015

• Delivered mail and packages to designated routes efficiently and accurately.

• Sorted and organized incoming mail for timely distribution.

• Communicated with customers to address inquiries and concerns effectively.

• Adhered to safety protocols while operating postal vehicles.

• Assisted in training new mail carriers on delivery procedures and routes.

• Monitored vehicle maintenance needs to ensure reliable transportation service.

• Provided friendly customer service at all times while delivering mail.

• Scanned packages for delivery tracking.

• Assisted other carriers with their routes as needed during peak periods.

• Delivered packages and letters to residential customers.

• Sorted mail to be delivered according to route and customer address.

• Operated a vehicle in accordance with safety regulations.

• Ensured compliance with federal laws related to privacy protection.

• Collected signatures from recipients of registered mail items.

• Checked incoming mail for proper postage and correct names and addresses.

• Reported any damaged or missing mail items to supervisor immediately.

• Handled undeliverable mail in accordance with established procedures.

• Responded to customer inquiries regarding postal services and products.

• Kept up-to-date knowledge of postal rates, regulations, and procedures. Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.

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• Sorted mail for delivery, arranging mail in delivery sequence. Collected outgoing mail from homes and businesses to deliver to post office for processing.

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• Scanned labels on letters or parcels to confirm receipt.

• Recorded address changes to redirect mail for residences or businesses. Assisted customers by lifting heavy packages and placing parcels by front door or garage.

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• Provided change-of-address cards and other postal forms upon customer request. Observed road rules, weather, and road conditions and other factors to maintain safe driving record.

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• Sold stamps and money orders to mail customers along daily route. Data Recognitio

Data Recognition Corporation

• Graded SAT exams for several states.

Bryman School of Medical Assisting Chicago, IL

09/1976 - 05/1977

Experience

Education and Training

Wilmington State College Wilmington, OH

Bachelor of Arts

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