Immediate IT Support & General Worker
Resume:
A B O U T M E
Dedicated General Worker with ** years of experience at NU-METRO CINEMAS
- EMPERORS PALACE, bringing a strong work ethic and proven reliability. Skilled in troubleshooting hardware/software issues, network management, user account administration, and server maintenance. Proficient in Active Directory, VPN, and project management using Microsoft 365 tools. Graduated in 2013 (Matric NQ4). Eager to contribute my skills and enthusiasm to your team’s success. WORK E XPERIENCE
NU-METRO
CINEMAS -
EMPERORS
PALACE
Jan 2015 - Dec 2016
Tembisa
GENERAL WORKER
• Specialist in business lending and self-employed consumer lending person and sales for tickets
NU-METRO HEAD
OFFICE
Jan 2016 - Dec 2019
IT SUPPORT
• Installing and configuring computer hardware,
software, systems, networks, printers, and scanners.
• Monitoring and maintaining computer systems and
networks.
• Responding in only manner to service issues and
requests.
• Providing technical support across the company (this may be in person or over the phone)
LUXSANT
CONSTRUCTION
JNR QS
S K I L L S
Troubleshooting hardware and
software issues
Active Directory, network
management, user account
administration
Diagnosing and resolving network
connectivity issues (LAN/WAN) and
VPN configuration
Analyzing system logs and identifying
patterns
Configuring and maintaining routers,
switches, and network infrastructure
Server maintenance and backups, data
recovery, disaster recovery planning
R U
R I C H A R D U B I S I
I T S U P P O R T T E C H N I C I A N & B U S I N E S S A D M I N I S T R ATION 5 Sador street midstream
Ridge, Centrioun, 1892,
South Africa
(065-***-**** - (081) 348-
9637
**************@*****.***
Jan 2019 - Dec 2022
• Assist in tracking project budgets, monitoring
expenses, and controlling costs.
• Collaborate with senior quantity surveyors to review and negotiate contracts.
• Aid in assessing and valuing work completed,
managing payments, and maintaining records.
UNIVERSAL
HEALTHCARE
Jan 2022 - Present
IT SUPPORT
• Proficient in troubleshooting hardware and software issues across a variety of devices (PCs, laptops,
printers, mobile devices).
• Experience with Active Directory, network
management, and user account administration.
• Skilled in diagnosing and resolving network
connectivity issues (LAN/WAN) and VPN
configuration.
• Skilled in analysing system logs and identifying patterns to predict and prevent future IT issues.
• Experience configuring and maintaining routers,
switches, and network infrastructure.
• Supported server maintenance and backups, including data recovery operations and disaster recovery
planning.
E D U CATION
TEMBISA
2013
Tembisa
MATRIC (NQ4)
2017 NATIONAL DIPLOMA IN INFORMATION
TECHNOLOGY SUPPORT (NQF 6)
SETA
2024
CERTIFICATE IN BUSINESS ADMIN
(NQF4)
Damelin IT SUPPORT - TECH NQF LEVEL 6
2023 CERTIFICATE IN MS-900: MICROSOFT 365
FUNDAMENTALS
Project management in Microsoft 365
(Excel, Word, PowerPoint)
L A N G UAGES
English
IsiZulu
R E F E R E N C E S
RUBAINE DAVIS
Nu-Metro
GAVIN MAHASHA
LuxsantCP
TEBOGO MODUKANELE
Universal Healthcare
NIAZ OSMAN
Universal Healthcare
P E R S ONAL
D E TAILS
Date of birth:
01 Aug 1994
Nationality:
South african
COURSE
Jan 2023 MS-900: MICROSOFT 365
FUNDAMENTALS
Contact this candidate