Warehouse Quality Control & Accounting Operations

DEBRA HAVENS

SUMMARY

Experienced in quality control, shipping, packaging and problem-solving within fast-paced environments.

Proficient in QuickBooks, Microsoft Office Suites, and business mathematics.

Skilled in accounts payable, accounts receivable, payroll, and general ledger management.

Strong attention to detail and organizational abilities.

Adept at training and leading teams in operational and quality control processes.

EDUCATION

West Hills Community College District - Lemoore, CA (2017)

Associates of Arts - Business Bookkeeping

GPA: 3.4

SKILLS

Warehouse Operations

Material Handling

Shipping-Receiving

Pharmaceutical Packaging

QuickBooks Accountant

Microsoft Office Suite

Business Mathematics

Typing speed: 40 WPM

Customer Service

Multi-Line Telephone Answering

Payroll Management

Accounts Payable/Receivable

General Ledger

Filing and Records Management

Stocking and Inventory Control

Quality Control Processes

Strong attention to detail

Leadership Abilities

EXPERIENCE

Amazon - Visalia, CA September 2023 - August 2024

Order Picker

Operated order picker equipment to pick and stow merchandise efficiently.

Conducted quality control checks, including simple bin counts and trash removal from bins.

Resolved issues with stolen or damaged items through problem-solving processes.

Maintained a clean and organized workspace to support operational efficiency.

Employment Gap March 2021 to August 2023

Returned to school to pursue a Bachelor’s degree in Accounting (currently pursuing).

Amazon - Fresno, CA July 2018 - February 2021

Fulfillment Center Associate Shipping Lead

Packed single-item orders into various-sized boxes and maintained packing equipment.

Operated SLAM machines and served as a problem solver for operational issues.

Trained new management and associates in SLAM operations and problem-solving techniques.

Supported shipping dock operations, including loading trucks and preparing pallets of totes.

Packaged pharmaceutical items, medical devices, and other products.

Held expert permissions in outbound SLAM and quality control problem-solving.

Warmerdam Packing Co., Hanford, CA May 2018 - July 2018

Packer Sorter

Packed fruit into various-sized bags and labeled all fruit boxes accurately.

Sorted fruit and removed defective items to ensure quality standards.

Gathered samples and conducted chemical analysis tests on products.

Documented inspections at critical control points to ensure compliance with specifications.

Performed physical and chemical testing to support product analysis and quality monitoring.

Reported product issues promptly to maintain production standards.

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