NICOLE
MCNEILL
GARRETT
*****************@*****.***
New York, NY 10039
Utilized point-of-sale systems and managed inventory effectively, fostering strong customer relationships that encouraged repeat business and contributed to sales targets.
PROFESSIONAL SUMMARY
SKILLS
Achieved high customer
satisfaction ratings through
proactive support efforts.
•
Enhanced team dynamics by
promoting collaborative
practices.
•
Streamlined time management
strategies, resulting in improved
efficiency.
•
Resolved complex issues, leading
to increased operational
effectiveness.
•
Balanced multiple tasks
successfully, contributing to
project completion.
•
Listened actively to customer
feedback, driving service
improvements.
•
Metropolitan College of New York
New York, NY • 04/2021
MBA: Healthcare Services And Risk
Management
Metropolitan College of New York
New York, NY • 12/2019
BBA: Health Information
Management
EDUCATION
CERTIFICATIONS
Macy's Herald Square - Sales Associate/Recovery
New York, NY • 10/2025 - Current
Ace Inventory Services - Inventory Specialist Temporary Position New York, NY • 09/2025 - 11/2025
Metropolitan College of New York - Financial Aid Assistant/Data Entry Clerk
New York, NY • 01/2020 - 03/2020
WORK HISTORY
Assisted customers in making product choices to enhance shopping experience.
•
• Maintained orderly sales floor to display products attractively. Processed transactions using point-of-sale system to reduce wait times.
•
Collaborated with team members to meet daily sales targets and boost customer satisfaction.
•
Responded quickly to customer inquiries, nurturing positive relationships and fostering repeat business.
•
Monitored stock levels using inventory management system and supported restocking efforts.
•
Organized racks and shelves to create appealing store visuals, engage customers, and highlight specific merchandise.
•
• Cultivated customer relationships to promote repeat business. Assisted customers with product selection, ensuring a positive shopping experience.
•
• Processed transactions efficiently using point-of-sale systems. Managed inventory levels using inventory management software to ensure stock accuracy.
•
Conducted regular audits to identify discrepancies and maintain data integrity.
•
Assisted in processing incoming shipments, verifying quantities against purchase orders.
•
Collaborated with team members to streamline inventory tracking procedures.
•
HIPAA, Medical Billing & Coding Assisted students with financial aid applications and documentation requirements.
•
Reviewed and reviewed financial aid applications for accuracy and completeness.
•
Guided students through financial aid processes, by completing necessary forms and updating account records.
•
Promoted from Inventory Specialist to Manager at WIS International, USA Inventory Services.
ACCOMPLISHMENTS