Remote Data Entry Clerk Resume

Heather L. East

832-***-**** • Houston, TX ***** • ************@*****.***

CLIENT RELATIONSHIP PROFESSIONAL

Dynamic professional with over 15 years of experience in sales, customer service, healthcare, and account management. Exceptional communication and leadership skills with a strong background in client advocacy, team training, and organizational support. Known for being a visionary with a practical approach to execution and a passion for delivering high-impact service.

Professional Experience

Owner & Chief Executive Officer (CEO)

BOLUXXE LLC – Houston & Surrounding Areas, TX 05/2023 – Present

• Launched and manage a beauty and wellness business, overseeing operations, customer acquisition, and brand development.

• Utilize social media and e-commerce platforms to increase visibility and generate revenue.

• Provide aesthetic services aligned with the latest industry standards and certifications.

Patient Advocate & Family Caregiver

Danny Wong, MD, ENT Specialist – Clear Lake, TX 07/2013 – Present

• Advocate for elderly clients by coordinating therapies, medical appointments, and post-acute care plans.

• Monitored health status and ensured continuity of care across hospitals, skilled nursing, and home settings.

• Facilitated communication with physicians and care teams to ensure optimal outcomes.

Administrative Support – Language Arts Department

San Jacinto College – Pasadena, TX 08/2010 – 07/2013

• Supported 37+ professors while assisting department chair with curriculum and materials planning.

• Managed course budgets and prepared faculty onboarding documentation.

• Maintained academic records and supported exam administration for 60+ students.

Community Relations Coordinator

Rehab Care (Tomball Hospital) – Tomball, TX 09/2009 – 07/2010

• Coordinated patient admissions and collaborated with families, doctors, and case managers.

• Maintained census and revenue goals through efficient admissions and follow-up.

• Provided education on care options and recovery plans to patients and families.

Property Consultant

Camden Post Oak (formerly 1200 Post Oak) – Galleria, TX 06/2007 – 09/2008

• Consistently exceeded leasing goals in a 33-story luxury high-rise community.

• Maintained client records and responded promptly across multiple communication channels.

• Delivered superior customer service to prospective and current residents.

Education

• San Jacinto College – Pasadena, TX

Associate of Applied Science – Medical Research Technology, 2013

• Lee College – Baytown, TX

Associate Degree in Early Education, 1998

• TX CASA College – Court Appointed Special Advocates, 2022

Certifications

• American Healthcare – Healthcare CPR/AED, First Aid, and Bloodborne Pathogens (2023–2027)

• Monarch Master Injectors LLC – Neurotoxins (Novice, Master, Expert), April 2024

• Monarch Master Injectors LLC – Dermal Fillers (Novice, Expert), April 2024

• Monarch Master Injectors LLC – Microneedling & Dermaplaning, April 2024

• MySpaLive – Neurotoxins (Novice, Master, Expert), May 2023

• TX Human Health Services – Injury Prevention in Infants and Children, Nov 2022

• Innovative Alternatives – Building Better Relationships, Oct 2022

• TX Christian University – TBRI 101 (Trust-Based Relational Intervention), Apr 2022

• NAMI – Family to Family, Sep–Dec 2018

• Century 21 – Real Estate Principles I & II, Law of Agency, Contracts, 2002

• Rehab Care – Marketing Training (5 days in St. Louis, MO), Sep 2008

• UT & MD Anderson Cancer Center – Skin Protection & Healthy Outdoor Environments, June 1998

• Certification in Brain Disorders – 4-month intensive training program, 2018

Professional Skills

• Exceptional client relationship management and advocacy

• Shopify website development and social media marketing

• Microsoft Office Suite: Word, Excel; Social Media Platforms

• Certified in multiple medical aesthetics procedures

• Outstanding communication, organization, and multitasking

• Proficient in team building, training, and leadership

Volunteer Experience & Honors

• Clear Lake School District – Volunteer (2009–2025)

• Dean’s List – San Jacinto College (2012–2013)

• Graduated Cum Laude with Honors Program Participation

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