Transportation & Logistics Executive Consultant CEO/COO

JEFF JENKINS

Chief Executive Officer Chief Operating Officer Chief Strategy Officer

Executive Consultant – Transportation, Logistics & SaaS

Phone: 936-***-**** Email: **********@*****.***

PROFESSIONAL SUMMARY

Seasoned transportation, logistics, and technology executive with 20+ years of progressive leadership across asset-based and non-asset logistics firms, SaaS companies, and consulting engagements. Proven track record as a CEO, COO, and VP for driving transformational growth, operational turnarounds, and customer-centric innovations. Delivered results including double-digit ARR revenue growth, seven-figure cost reductions, and significant improvements in fleet efficiency and safety metrics. A 3x published author and co-host of a top-rated fleet management podcast, recognized as a thought leader passionate about advancing industry best practices. Combines strategic vision with hands-on execution, excelling in P&L management, go-to-market strategy, customer success, and building high-performance teams.

Core Competencies

• Business Transformation & Turnarounds

• Strategic Planning & Execution

• P&L Management & Operational Efficiency

• SaaS Sales & Go-to-Market (GTM) Strategy

• Logistics & Fleet Management

• Customer Success & Retention

• Change Management & Organizational Development

• Team Leadership & Mentoring

• Safety & Compliance Initiatives

Professional Experience

JE Consulting – Independent Transportation & Fleet Consultant (Sep 2019 – present)

Provide executive-level consulting to transportation, logistics, and SaaS organizations focused on improving operational performance, profitability, fleet utilization, and customer success.

Partner with executive teams and operational leaders to identify performance gaps and align people, processes, technology, and financial objectives to drive measurable results.

Lead operational assessments and transformation initiatives focused on cost reduction, process optimization, KPI development, organizational effectiveness, safety, and regulatory compliance.

Lead operational assessments and transformation initiatives focused on cost reduction, process optimization, KPI development, organizational effectiveness, safety, and regulatory compliance.

Develop and implement data-driven KPIs, scorecards, and performance-management systems to improve operational visibility and accountability.

Coach executives and operational leaders on leadership effectiveness, organizational structure, accountability, and change management.

Ron Turley Associates (RTA) – Vice President of Sales/Consulting (Feb 2021 – Sep 2024)

Achieved 20% year-over-year ARR growth for three consecutive years, driving significant SaaS revenue expansion.

Improved customer logo retention to 95% (a 5% increase in the first year) through enhanced engagement and service excellence.

Launched a consulting division that generated $1 M+ in new revenue within its first year by providing operational advisory services to clients.

Oversaw training and implementation teams to streamline client onboarding, reducing time-to-implementation and improving training effectiveness.

Increased expansion revenue from existing customers by ~10% annually through proactive outreach and a “5-star” customer success program.

Developed and implemented new pricing models, sales playbooks, KPI dashboards, and product demo processes, boosting sales effectiveness and transparency.

Co-hosted the industry’s top-rated “Fleet Success Show” podcast and co-authored The Fleet Success Playbook, elevating RTA’s brand and thought leadership.

Sharkey Transportation, Inc. – Chief Operating Officer (Jul 2020 – Feb 2021)

Spearheaded an operational transformation post-downsizing, standardizing SOPs and KPIs to stabilize performance after a 30% workforce reduction.

Harmonized 12 operating divisions to eliminate silos and improve collaboration and efficiency across the business.

Slashed empty miles (deadhead) from 20% to 11% within 3 months, significantly boosting fleet utilization and reducing costs.

Increased loaded miles by 8% and raised revenue per mile by $0.35 in one quarter through optimized dispatching and pricing strategies.

Fleetwood Transportation Services – President & Chief Executive Officer (Oct 2014 – Mar 2020)

Reversed a four-year trend of operating losses and restored company profitability through a comprehensive turnaround strategy.

Achieved $1 M in cost reductions in the first year by streamlining expenses, renegotiating vendor contracts, and improving operational efficiency.

Improved on-time delivery performance from 85% to 99%, dramatically enhancing service reliability and customer satisfaction.

Maintained customer Net Promoter Score (NPS) above 65 for three consecutive years, reflecting strong client loyalty and service excellence.

Fostered a culture of accountability and continuous improvement, revitalizing employee engagement and performance at all levels.

Interstate Distributors – Vice President of Operations (Oct 2013 – Oct 2014)

Started the central region, opening offices in Dallas and Kansas City.

Grew regions by 120+ trucks over a year.

Improved operating ration by 20 points within 1 year.

CRST Malone, Inc. – Vice President of Operations & Customer Service (Sep 2012 – Oct 2014)

Led and coached dispatch and customer service teams, instilling a customer-centric culture and elevating service standards.

Managed a nationwide network of 70+ independent freight agents, strengthening collaborative partnerships to expand market coverage and revenue.

Implemented impactful safety and compliance programs for a fleet of 1,400+ owner-operator trucks, improving safety records and customer confidence.

Boosted freight volume by 18% within 12 months by increasing on-site customer visits and improving service quality, resulting in more business from key clients.

Schneider National, Inc. – Director of Operations (Apr 2009 – Jul 2012)

Overhauled department processes and workflows to eliminate inefficiencies, contributing to improved cost control and profit margins across multiple terminals.

Trained 37 regional operations teams on best practices for running profitable trucking operations, resulting in a 5% increase in revenue and an 8% reduction in total terminal costs.

Played a key role in the implementation of a new Oracle-based fleet management system (ERP/TMS), streamlining operations and improving data-driven decision-making.

Knight Transportation – Terminal Manager (Oct 2000 – Apr 2009)

Progressed through roles from Planner and Dispatcher to lead the company’s largest terminal (400+ employees), achieving the best operating ratio company-wide for three consecutive years as Terminal Manager.

Nurtured and developed talent in driver management, customer service, and load planning, building a pipeline of future leaders and improving team performance.

Early Career: Recognized as the top-performing dispatcher (highest miles and revenue dispatched) for 9 consecutive months, demonstrating exceptional operational acumen and efficiency.

Thought Leadership & Media

Published Author (4 ): Co-authored the industry guide The Fleet Success Playbook (2022) and authored three additional books, showcasing insights on leadership and business success.

Podcast Co-Host: Co-founded and co-hosted The Fleet Success Show, one of the fleet industry’s top-rated podcasts (2021–2023), sharing best practices and thought leadership with a broad audience.

Contact this candidate