Security Receptionist and Protective Services
Resume:
Clarence Eugene Hawthorne
Unit 1601
Wheaton, MD 20902
Cell: 202-***-****
Home: 240-***-****
Email: ************@*****.***
OBJECTIVE: To obtain a position with a progressive firm offering opportunities for professional growth.
WORK HISTORY
Aug 2023 – RAND Corporation, Arlington, VA
Feb 2025 Receptionist (Security)
●Demonstrated a thorough understanding of the RAND Security Manual
●Greeted vendors, visitors, and staff
●Replied to general questions related to access control, visit process, badges, clearances.
●Processed incoming visitors and visit requests; entered clearance information into the visitor database and/or research information in the Defense Information System for Security (DISS) or current government system of record and SIMS clearance database; verified foreign visitor authorization from Security.
●Issued temporary badges in the access control system (Lenel) in accordance with the clearance level.
●Issued and maintained 100% accountability of the RAND badges on a daily basis
●Issues badges for cleared visitors.
●Ensured that cleared badges are locked in the security container when the desk is not occupied.
●Verified clearances in DISS or the current government clearance database of record.
●Applied exceptional observation skills and detect unusual or suspicious activity.
●Enforced access control policies and procedures.
●Performed a variety of security duties.
●Responsible for the lobby reception area to continuously present a professional image
●Other duties as assigned.
Sep 2020 – Out on Leave for which the Issue is now Resolved
Apr 2023
Jan 2018 - Triple Canopy/Constellis, LLC (DHS/GSA), Ronald Reagan Building
Sep 2020 Washington, DC
Protective Security Officer (PSO)
●Possessed a Security Clearance
●Interacted with different levels of dignitaries who entered the building
●Provided Customer Service for the building, its employees, and the general public who entered the building
●Provided protection and preservation of the building and its landmarks
●Responsible for the safety of pedestrians, customers, vendors, and employees who entered and exited the building
●Was aware of all suspicious activities at all checkpoints, both inside and outside the building
●Provided the physical and visual checking of both government and non-government identification, as well as bags, objects, etc. that entered the building
●Responded to unusual or emergency situations at client’s site using the appropriate escalation of force level up to and including armed response by following established protocol
●Maintained proficiency in the use of all assigned protective equipment, restraint devices and weapons
●Prepared logs and reports as required
Apr 2004 - Wackenhut Services Incorporated (WSI), The United States Holocaust
Feb 2009 Memorial Museum, Washington, DC
Special Police Officer (SPO)
●Interacted with different levels of dignitaries who entered the museum
●Provided Customer Service for the building, its employees, and the general public who entered the museum
●Provided protection and preservation of the building and its landmarks
●Responsible for the safety of pedestrians, customers, vendors, and employees who entered and exited the building
●Was aware of all suspicious activities at all checkpoints, both inside and outside the building
●Provided physical and visual checking of both government and non-government identification, as well as bags, objects, etc. that entered the building
●Responded to unusual or emergency situations at client’s site using the appropriate escalation of force level up to and including armed response by following established protocol
●Maintained proficiency in the use of all assigned protective equipment, restraint devices and weapons
●Prepared logs and reports as required
Jan 2002 - Coastal International Security (CIS) (DHS/GSA), Ronald Reagan Building
Dec 2017 Washington, DC
Protective Security Officer (PSO)
●Possessed a Security Clearance
●Interacted with different levels of dignitaries who entered the building
●Provided Customer Service for the building, its employees, and the general public who entered the building
●Provided protection and preservation of the building and its landmarks
●Responsible for the safety of pedestrians, customers, vendors, and employees who entered and exited the building
●Was aware of all suspicious activities at all checkpoints, both inside and outside the building
●Provided the physical and visual checking of both government and non-government identification, as well as bags, objects, etc. that entered the building
●Responded to unusual or emergency situations at client’s site using the appropriate escalation of force level up to and including armed response by following established protocol
●Maintained proficiency in the use of all assigned protective equipment, restraint devices and weapons
●Prepared logs and reports as required
May 2000 - IPC International Corporation, Pentagon City Mall, Arlington, VA
Jan 2002 Security Officer
●Interacted with different levels of dignitaries who entered the mall
●Provided Customer Service for the building, its employees, and the general public who entered the mall
●Provided protection and preservation of the mall and its landmarks
●Responsible for the safety of pedestrians, customers, vendors, etc. who entered and exited the mall
●Provided security and logging in of all checkpoints such as levels, back hallways and the garage
May 1998 - The Bombay Company, Pentagon City, Arlington, VA
May 2000 Sales Representative, Cashier, Stock Coordinator
●Provided Customer Service
●Sold business office and household furniture such as tables, lamps, desks, chairs, etc. through suggestive selling
●Handled cash, checks, and credit card transactions in the store
●Merchandised all incoming and outgoing stock and product in the store
Dec. 1995 - Sony Theatres, Pentagon City, Arlington, VA
May 1998 Usher, Concessionist, Cashier
●Provided Customer Service to the general public entering and exiting the theater
●Performed correct crowd control procedures
●Assisted with daily concession stand and theater maintenance
●Handled cash and credit transactions in box office sales
●Prepared food items for concession sales
Sept 1989 - AMC Union Station 9 Theatres, Washington, DC
May 1995 PT Supervisor/ Usher
●Provided Customer Service to the general public entering and exiting the theater
●Helped train and supervised new employees
●Addressed customer questions and comments
●Thoroughly cleaned theatres, restrooms, and lobby areas
EDUCATION
Davis Memorial Goodwill Industries Comprehensive Vocational and
Academic Center (DMGI) (CVAC) Washington, DC, Date of completion: December 1995. Course of Study: Business English and Math, General Business Studies, WordPerfect 5.1 and 6.0, Lotus 1-2-3 and MSWord.
Anacostia Senior High School, Washington, DC; Date of Graduation: June 1991
TRAINING (Security)
CPR/AED/First Aid (Adult and Pediatric); Expandable Baton In-Service Training; MEB Training; OC Spray Training; X-Ray Machine/Magnetometer Training; 9mm/Glock 19 Training; Handheld Wand/Metal Detector Training
SPECIAL SKILLS OR INTEREST
Verbal/Written Communications, English Literature, Microsoft Office (Beginner), Creative Writing, Poetry, Reading, Art, Music, Drama.
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