Experienced Manager looking for career change.
Resume:
Anthony Cafarella
Bellingham, WA ***** +1-360-***-**** ********.****@*******.***
Professional summary
Experienced Manager with over 12 years of customer service, 8 years of both leadership and sales, and 2 years of Human Resources experience, with a long track record of surpassing goals and increasing profitability. Currently seeking a career change into the IT industry while attending university for a BAS in Cybersecurity and Information Assurance. Authorized to work in the US for any employer
Work experience
Merchandiser
Cafarella Distribution LLC Lynden, WA
April 2013 to Present
• Helped decrease the amount of time spent per store by about an hour.
• Helped increase sales revenue by building marketing displays and ensuring key placement. Sales/Recruiting Coordinator
Recruit4Business SeaTac, WA
November 2024 to June 2025
• I signed on more new accounts in my second month than the company's record month for all of 2024.
• I helped establish new Excel spreadsheets that drastically increased efficiency for Recruiting Coordinators. Sales Manager
Ashley Furniture HomeStore Bellingham, WA
May 2022 to November 2024
• Consistently surpassed sales goal by an average of 25%.
• Significantly reduced associate turnaround rate.
• Established regular group trainings to help team morale and increase performance. Retail Sales Associate
Ashley Furniture Burlington, WA
September 2021 to May 2022
• Consistently in the top 3 sales people at my store.
• I averaged $18,600 in weekly sales, and the company's goal for RSAs was $12,500 per week.
• Promoted to Sales Manager after 8 months due to tendency to take charge, as well as customer service and sales skills. Lead Harvester/Trimmer
Free Rain Farms Inc. Ferndale, WA
April 2019 to September 2021
• Promoted to lead harvester within 2 weeks due to my efficiency.
• Created Excel spreadsheets to record plant weights and track crop growth, prior record keeping was not well established.
Shift Lead/Assistant Restaurant General Manager
Pilot Flying J Ferndale, WA
April 2016 to April 2019
• Kept labor cost under 25% through strategic scheduling.
• Signicantly reduced food waste by tracking inventory trends and only ordering what was needed.
• Consistently maintained highest upsell numbers on my team. Sandwich Artist
Pilot Flying J Ferndale, WA
January 2015 to April 2016
• Top Sandwich Artist on my team for sales metrics
• Trained in management duties after a few months of working there, and then promoted as soon as I turned 18. Education
BAS in Cybersecurity and Information Assurance (Currently Attending) Western Governors University Bellingham, WA
March 2026 to Present
Skills
Help desk Computer networking Schedule management Technical support Inventory control Microsoft Office Operating systems Active Directory management Windows support Languages
English
Certifications and licenses
Comptia A+
September 2026 to Present
Driver's License
Additional information
References:
Oksana Vlasenko – Vice President
**************@****************.***
Oksana was my manager at Recruit4Business.
Alexandro Medina – Store Manager
********@****************.***
Alex was my manager at the Bellingham Ashley Furniture when I was a Sales Manager. Khaled Almghezel – Store Manager
**********@***************.***
Khaled was my manager at the Burlington Ashley Furniture when I was an RSA.
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