Multitasker,kind, patient

AMARDEEP JOHAR

** ***** ****** ******, ********, ON L6S 2J1

Cell: 647-***-**** Email:****.*.******@*****.***

●OBJECTIVE

To secure a position as a customer service rep on full time or part time basis to utilize experience in the field.

CAREER PROFILE

●Effective Communication skills; respond professionally to customers' inquiries/concerns

●Ability to work independently and in a team environment to meet deadlines

●Responsible, punctual, fast learner with a positive attitude, multi-tasker

●Multilingual; fluent in English.

●Computer skills: MS Word Internet and Email

●Typing speed: 30 WPM

●Excellent problem-solving skills

WORKING EXPERIENCE

Wal-Mart Super Center, Brampton, ON Aug 2010 – Present

Customer Service Representative

●Provided courteous customer service by assisting and acknowledging customers while processing their transaction.

●Efficiently and accurately performed cash handling, credit card transactions and till operations.

●Take returns from the customers as per company’s policy,

●Made customers aware of any ongoing offers to promote sales and store credit cards.

●Present service plans to the customers on each product sold.

●Take customer calls inquiries about products or concerns.

●Try to resolve customer complaints with professional manner. If unable to handle then forward to my supervisor.

Etobicoke Retirement Nursing Home Feb 2009 – June2009

Personal Support Worker

●Observe clients physical, mental and emotional conditions and reports changes in client’s behavior

●Assessing the practical and emotional needs of a client.

●Providing emotional support by talking to clients, helping with household tasks.

●Provide transportation for daily outgoings.

Rashmi’s Veg Cakes Aug 2009 – March 2010

Customer Service Representative

●Greeted customers and assures that they are promptly served

●Provided information, responded to inquiries, orders and promoted sales

●Taken responsible for stocking products and ordering supplies

●Operated Point-of-Sale system to process customer purchase transactions.

●Tallied cash and credit transactions at the end of the day

● Maintained cleanliness and appearance of interior and exterior of store in accordance with established standards.

●Able to stand for an extended period and to lift up to 50 pounds

Body Blue 2006 Inc. Dec 2006 – Feb 2007

Line Assembler

●Managed a high-volume workload with a deadline-driven environment

●Determined conditions impeding flow of work on assembly line and notified responsible personnel that corrective action is necessary

●Labeled and checked quality of the final products for sale

QUALIFICATIONS

●Bachelor’s degree – Political Science, History (Punjab University, Punjab, India)

●Certification – Tour and travel (Ashworth College, CA)

References available upon request

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