Administrative Assistant & Hotel Operations Leader
Resume:
Jaime Norton
Decatur, GA ***** 404-***-**** *.*******@*******.***
PROFESSIONAL SUMMARY
Dependable and highly organized Administrative Professional with a strong 7-year track record of growth and leadership at Fairbridge Inn & Suites. Promoted from Front Desk Clerk to Assistant Manager due to strong performance, independent problem-solving, and reliable operational management. Experienced in managing digital databases, coordinating team workflows, and handling high-volume customer communications. Possesses the strict time management, reliability, and technological proficiency required to excel in an independent, fast-paced remote work environment.
CORE COMPETENCIES
• Leadership & Supervision: Employee Onboarding, Shift Scheduling, Workflow Coordination, Task Delegation
• Digital Organization: Data Entry, Guest Databases, Digital Filing, Record Management, Data Accuracy
• Communication & Support: Virtual Client Relations, Customer Support, Conflict Resolution, Guest Services
• Remote-Ready Skills: Independent Task Execution, Time Management, Multi-tasking, Self-Management
PROFESSIONAL EXPERIENCE
FAIRBRIDGE INN & SUITES July 2014 – March 2021
Assistant Manager (Promoted from Front Desk Clerk)
• Operations Leadership: Oversee daily front office and administrative operations, ensuring seamless communication across all hotel departments.
• Team Coordination: Manage staff shift scheduling, daily task delegation, and the onboarding and training of new front desk personnel.
• Data Management: Utilize digital property management systems to input reservations, maintain accurate guest databases, and audit room availability in real time.
• Client Relations: Acted as the primary point of contact for guest inquiries, corporate partners, and vendor communications, resolving escalations with high professionalism.
• Workflow Coordination: Facilitated smooth daily operations by acting as an internal communications hub between housekeeping, maintenance, and upper management to optimize workflows.
HOMEAGLOW / ANGI SERVICES 2025 – Present
Independent Service Professional
• Self-Management: Independently coordinate and execute a high-volume professional service calendar and client logistics across the Atlanta metropolitan area.
• Digital Tools: Leverage application portals to claim jobs, manage scheduling, and verify job completion via digital documentation.
EDUCATION
Rockdale County High School Conyers, GA
• Completed 10th Grade coursework with focus on core academic subjects.
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Decatur, GA 30033 404-***-**** ********.***@*****.***
PROFESSIONAL SUMMARY
Dependable and highly organized Administrative Professional with a strong 7-year track record of growth and leadership at Fairbridge Inn & Suites. Promoted from Front Desk Clerk to Assistant Manager due to strong performance, independent problem-solving, and reliable operational management. Experienced in managing digital databases, coordinating team workflows, and handling high-volume customer communications. Possesses the strict time management, reliability, and technological proficiency required to excel in a fast-paced environment.
CORE COMPETENCIES
Leadership & Supervision: Employee Onboarding, Shift Scheduling, Workflow Coordination, Task Delegation
Digital Organization: Data Entry, Guest Databases, Digital Filing, Record Management, Data Accuracy
Communication & Support: Virtual Client Relations, Customer Support, Conflict Resolution, Guest Services
Remote-Ready Skills: Independent Task Execution, Time Management, Multi-tasking, Self-Management
PROFESSIONAL EXPERIENCE
FAIRBRIDGE INN & SUITES July 2014 – March 2021
Assistant Manager (Promoted from Front Desk Clerk) Operations Leadership: Oversee daily front office and administrative operations, ensuring seamless communication across all hotel departments. Team Coordination: Manage staff shift scheduling, daily task delegation, and the onboarding and training of new front desk personnel. Data Management: Utilize digital property management systems to input reservations, maintain accurate guest databases, and audit room availability in real time. Client Relations: Acted as the primary point of contact for guest inquiries, corporate partners, and vendor communications, resolving escalations with high professionalism. Workflow Coordination: Facilitated smooth daily operations by acting as an internal communications hub between housekeeping, maintenance, and upper management to optimize workflows.
HOMEAGLOW / ANGI SERVICES 2025 – Present
Independent Service Professional
Self-Management: Independently coordinate and execute a high-volume professional service calendar and client logistics across the Atlanta metropolitan area. Digital Tools: Leverage application portals to claim jobs, manage scheduling, and verify job completion via digital documentation.
EDUCATION
Rockdale County High School Conyers, GA
JAIME NORTON
● Completed coursework with focus on core academic subjects.
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