Technical Client Advisor & Data Analyst

Gagandeep Singh

Calgary, AB 647-***-**** ************@*****.***

Professional Summary

Client-focused professional with experience in technical advising, outreach, compliance, data analysis, and relationship management across regulated, corporate, and customer-facing environments. Recognized as a Top 3 TELUS Home Solutions Advisor (2022–2023) with strong consultative communication, technical knowledge, and problem-solving skills. Highly organized and motivated to support recruitment, engagement, and outreach initiatives. Core Skills

Technical & Client Advising Relationship Building & Outreach Recruitment & Consultative Communication Event & Information Session Support Data Analysis & Reporting Documentation & Compliance Microsoft Office (Word, Excel, Outlook) Time Management & Independent Work Team Support & Coordination

Self-Employed — Forex Trader

Calgary, AB 2023 – Present

• Independently manage foreign exchange trading activities using technical and fundamental analysis.

• Analyze market trends, economic indicators, and price action to support data-driven decisions.

• Maintain detailed performance records and apply disciplined risk management strategies.

• Demonstrate accountability, analytical thinking, and strong time management in a self-directed role. TELUS — Home Solutions Advisor (Technical & Sales) Calgary, AB 2022 – 2023

• Provided technical guidance and product education on TELUS home services including internet, TV, and smart home solutions.

• Assessed customer requirements and recommended solutions based on technical and lifestyle needs.

• Supported customers with troubleshooting and post-installation inquiries.

• Recognized as a Top 3 TELUS product seller (2022–2023).

• Represented TELUS professionally during outreach and promotional initiatives. Harmony Beef Ltd — N60 Sampling Technician

Calgary, AB 2020 – 2021

• Conducted N60 sampling in compliance with food safety and regulatory standards.

• Collected, recorded, and reported data with strict accuracy and attention to detail.

• Adhered to standardized procedures, documentation requirements, and reporting timelines.

• Collaborated with quality assurance and operations teams. Petro-Canada — Retail Supervisor

Calgary, AB 2019 – 2020

• Supervised daily retail operations while delivering high-quality service to a diverse customer base.

• Trained and coached staff to maintain service standards and operational efficiency.

• Resolved customer concerns professionally and ensured positive client experiences.

• Managed scheduling, reporting, and administrative responsibilities. Education

Bachelor of Biotechnology (Honours)

Panjab University, Chandigarh, India (2013 – 2016) Food Science Technology

Centennial College, Scarborough, ON (2017 – 2018)

Additional Qualifications

• Flexible to work evenings and weekends

• Able to travel frequently

• Valid Alberta Driver’s License

• Eligible for Police Information Check with Vulnerable Sector Clearance

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