Medical Assistant, Case Manager & Phlebotomist

Shana Johnson

Boca Raton, FL *****

***************@*****.***

+1-561-***-****

Professional Summary

Desire the opportunity to use my certification and patient care experience to provide superior service. Work Experience

Medical Assistant/Case Manager

InnovaCare Health-West Palm Beach, FL

November 2024 to Present

• Venipunctures

• Vitals

• Prep Charting

• EKGs

• Injections/immunizations

• Athena

• Medication refills

• front/ back office

• Manage care for (Tier 1) and Humana gold patient

• Schedule ER Follow ups

• Pull hospital records

• Action plan/ next steps in patient care

• Provide social worker assistance

• Hospice placement

Medical Assistant

InnovaCare Health-West Palm Beach, FL

November 2024 to Present

• Venipunctures

• Vitals

• Prep Charting

• EKGs

• Injections/immunizations

• Athena

• Medication refills

• front/ back office

Phlebotomist/Lab Assistant

Dr Schneider and Dr Ghandi Oncology Hematology office-Tamarac, FL May 2024 to Present

• Insurance Verification

• Phlebotomy

• Appointment scheduling

• Accu Checks

• Medical records and referrals

• Vitals

• Injections

• Prescription call ins

• Operating centrifuge

Phlebotomist/Lab Assistant

Dr Schneider and Dr Ghandi Oncology Hematology office-Tamarac, FL May 2024 to Present

• Insurance Verification

• Phlebotomy

• Appointment scheduling

• Accu Checks

• Medical records and referrals

• Vitals

• Injections

• Prescription call ins

• Operating centrifuge

CNA/Phlebotomist

Banyan Treatment Centers-West Palm Beach, FL

June 2023 to Present

• Vitals

• 1 to 1 with patient

• Run for providers

• Phlebotomy

Insurance Verifier/Phlebotomist

Dr William Nutovits MD-Delray Beach, FL

June 2021 to July 2023

• Insurance Verification

• Phlebotomy

• Answering phones

• Appointment scheduling

• EKGs

• Accu Checks

• Medical records and referrals

• Vitals

• Injections

• Prescription call ins

• Operating centrifuge

Patient Service Technician/Phlebotomist

Quest Diagnostics-Port Saint Lucie, FL

November 2020 to July 2021

• Extracting blood from patients through Venipunctures or finger sticks when necessary

• Analyzing blood specimens using the correct testing equipment

• Preparing specimens for transportation

• Labeling vials accurately and matching blood specimens to patients.

• Superior Customer Service

• Patient Insurance and Billing

Phlebotomist/Lab Assistant I

HCA Florida Lawnwood Hospital-Fort Pierce, FL

January 2020 to September 2020

• Labatory Assistant

• Perform Venipunctures in trauma Units

• Finger sticks

• Picu, Nicu, Micu,CV, ER, Labor and delivery

• Stroke Patients

Phlebotomists

Family Center for Recovery-West Palm Beach, FL

May 2018 to October 2019

• Phlebotomists

• Inventory

• Group meetings

• Collected specimens for drug screens

• Traveled to different locations as needed

Education

LPN

Southeastern Community College-West Palm Beach, FL June 2019 to September 2020

High school diploma

Graham Christian private school-West Palm Beach, FL September 2014 to September 2016

CNA

Inlet Grove High Adult-Riviera Beach, FL

Skills

• Billing and coding

• Medical coding

• Kipu/Data Entry

• Manufacturing

• Document management

• English

• Phlebotomy

• Organizational skills

• Grammar Experience

• Laboratory Experience

• ICD coding

• Teaching

• Medical Office Experience

• Data entry

• Vital Signs

• Microsoft Excel

• Typing

• Doctor Appointments

• Phone etiquette

• EMR systems

• HIPAA

• CPT coding

• Manage 12 to 15 clients

• Personal Care Assistant

• Customer service

• Quality control

• ICD-10

• Hospital experience

• Applied behavior analysis

• Alzheimer's Care

• OSHA

• Computer skills

• HEDIS

• Medication Management

• Happe EMR Systems

• Valid Florida Driver License

• Presentation skills

• Memory Care

• Medical Terminology

• Anatomy knowledge

• Microsoft Office

• Cover my meds authorization

• Medication administration

• Communication skills

• Behavioral Health

• Documentation Procedures

• Time management

• Documentation review

• Venipuncture

• Patient observation

• EMed (4 years)

• Analysis skills

• Blood sampling

• Epic

• Driver's License

Certifications and Licenses

CNA

BLS Certification

CPR Certification

Certified Phlebotomy Technician

LPN

First Aid Certification

Driver's License

CRT

Healthcare Provider Certification

Heartsaver Certification

Medical License

State Tested Nursing Assistant

Certified Medication Aide

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