Workforce Operations & Bilingual Recruiting Leader

Albert Aguilar

984-***-**** ️ ************@*****.*** Durham, NC Bilingual: English & Spanish

(Fluent)

Professional Profile

Workforce Operations Leader with a definitive track record of scaling labor frameworks, maximizing floor productivity, and stabilizing business infrastructure. Expert at integrating data-driven talent acquisition with strategic planning to support fluctuating market demands and expansion goals. Highly effective at aligning cross-functional teams, reducing operational friction, and establishing robust, long-term stakeholder partnerships that protect corporate profitability. Core Competencies

● Full-Lifecycle Talent Acquisition

● Client Account Management

● Multi-Site Operations Oversight

● KPI Tracking & Performance Analytics

● Strategic Workforce Forecasting

● Risk Management & Safety Compliance

● Employee Engagement & Retention

● HR Administration & Payroll

● Cross-Functional Leadership

● Conflict Resolution & Mediation

Technical & Additional Skills

● Software Proficiencies: Staff Suite, Equifax, ADP, Emerge, CampusVue, Leads360

(Velocify), Club Ready, Bullhorn, Erecruit, PeopleSoft, Friendlyway, ATS Platforms, and Microsoft Office Suite.

● Functional Strengths: Executive Presence, Public Speaking, Community Outreach, Dynamic Scheduling, Corporate Training, Sales Consultations, Event Coordination. Professional Experience

Staffmark Group - Apex, NC- Onsite Recruiting & Onsite Manager September 2024 – January 2026 (Position eliminated due to client budget reductions)

● Client Site (Limited Run Games): Managed end-to-end onsite operations, serving as the primary strategic liaison to align high-volume workforce solutions with client executive goals.

● Talent Acquisition: Executed full-lifecycle recruitment, interviewing, and custom onboarding frameworks to seamlessly fulfill rapidly fluctuating headcount demands.

● Compliance & Onboarding: Facilitated tailored orientations and standardized safety training programs, maintaining 100% data integrity and regulatory compliance across all HR documentation.

● Workforce Analytics: Generated and analyzed granular daily, weekly, and monthly operational reports tracking productivity, attendance, turnover, and retention to drive data-backed improvements.

● Performance & Relations: Directed proactive employee relations, performance coaching, and conflict resolution protocols to cultivate a high-retention, safe, and collaborative culture.

● Risk Management: Managed risk mitigation pipelines, including timekeeping accuracy, weekly payroll coordination for temporary associates, accident investigations, and routine safety audits.

Staffmark Group - Durham,NC - Onsite Recruiting & Operations Manager August 2022 – June 2023 (Assignment concluded due to client corporate relocation to SC & AZ)

● Operational Efficiency: Oversee daily attendance matrixes, dynamic scheduling, and cross-functional workforce planning to optimize floor productivity and quality standards.

● Stakeholder Partnership: Collaborated directly with supervisors and operations management to forecast long-term labor needs and maintain optimal workforce equilibrium during peak production windows.

● Retention Strategy: Engineered continuous process improvements and morale-boosting employee engagement initiatives that significantly reduced corporate absenteeism. VOLT Staffing Raleigh, NC

Onsite Operations Manager / Recruiter September 2021 – February 2022

● Account Management: Managed localized corporate staffing pipelines and orchestrated weekly business reviews to ensure 100% alignment with client Service-Level Agreements

(SLAs), consistently meeting target fill rates and cycle times.

● Workforce Optimization: Spearheaded integrated recruitment campaigns, structured safety and compliance training, and launched employee recognition initiatives that maximized frontline production output while reducing early-stage turnover.

● Data Metrics: Critically audited core talent acquisition metrics—specifically monitoring time-to-hire, applicant drop-off rates, and sourcing channel effectiveness—to optimize recruitment spend and increase ROI.

● Strategic Alignment: Partnered directly with plant managers and financial stakeholders to map workforce scalability, resolve daily headcount deficits, and align labor allocation with plant profitability and production goals.

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Onin Staffing Raleigh, NC

Onsite Operations Manager / Recruiter September 2019 – September 2021

● Pipeline Management: Built and sustained a high-volume candidate ecosystem, managing full hiring funnels from initial sourcing to deployment for an active headcount of 150–300 employees.

● Client Intake Strategy: Conducted strategic intake alignment meetings with corporate clients to dissect target candidate profiles, operational needs, and shift parameters.

● Performance Architecture: Monitored real-time floor productivity and attendance trends; delivered active employee counseling, performance evaluations, and structured corrective actions.

O2 Fitness Cary, NC

Senior Membership Consultant April 2016 – September 2019

● Revenue Generation: Consistently outperformed monthly sales objectives and membership quotas through outbound lead generation, cold networking, and data-driven prospecting.

● Client Management: Conducted high-conversion facility tours and consultative value presentations while maintaining high client retention via relationship-driven account management.

Education

Norwalk State Technical College Norwalk, CT Coursework in Business Administration 2002 – 2004

Porter & Chester Institute Stratford, CT Certification in Low Voltage Electrical Systems 2012

– 2014

Katherine Gibbs School Norwalk, CT Certificate in Computer Technical Support January 1997

– July 1999

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