Work From Home Crisis Case Manager

Amy yerbic

309-***-**** ***.******@*****.*** panama City, Fl

Professional Summary:

Dedicated Social Worker with extensive experience in crisis intervention, case management, counseling, safety planning, and interdisciplinary care. Skilled at supporting residents and clients with severe mental health diagnoses, managing high-stress situations, and maintaining accurate state-compliant documentation. Recognized for empathy, professionalism, and teamwork.

Core Skills:

Crisis intervention & safety planning • Case management & transition support • Crisis evaluations & hospitalization recommendations • Medication management & psychiatry coordination • Individual & group counseling • Behavioral health service coordination • Community resource navigation (SNAP, HUD, LIHEAP) • Documentation & compliance with state regulations • Interdisciplinary team collaboration • Resident advocacy & support • Communication, empathy, and professionalism

Professional Experience:

Sharon Health Care — Social Worker (June 2022 – January 2025)

Provided crisis intervention for suicidal and homicidal residents. • Developed and implemented individualized safety plans. • Coordinated follow-up behavioral health services with external providers. Completed thorough documentation according to state requirements. • Conducted individual and group counseling sessions with residents. • Partnered with interdisciplinary teams to deliver best care practices.

Unity Point -- Case Manager (March 2020 – February 2022)

Provided intensive case management to individuals with severe mental health diagnoses transitioning from 24-hour care to independent living. • Assisted with medication management and attended all psychiatry appointments with clients. • Collaborated with psychiatrists to develop care plans based on case manager observations and recommendations. • Helped clients access community resources and apply for benefits such as SNAP, HUD, and LIHEAP. • Conducted one-on-one counseling and facilitated weekly interdisciplinary meetings. • Ensured timely, accurate documentation in compliance with state regulations.

NCBHS — Crisis Worker (March 2016 – February 2020)

Provided crisis evaluations to individuals presenting with suicidal or homicidal ideation. • Made recommendations for hospitalization or coordinated follow-up outpatient behavioral health appointments. • Provided follow-up care to ensure clients established ongoing treatment. • Developed safety plans in collaboration with clients and their families. • Worked closely with psychiatrists to ensure timely and effective care.

Education

• Bachelor of Arts in Psychology — Southern Illinois University Carbondale (1999)

• Associate of Science — Spoon River College (1997)

• High School Diploma — Canton High School (1995)

Certifications & Licenses

• Care Manager — Illinois State Certification - 2010

• Certified Nursing Assistant (CNA) — Spoon River College - 2009

• Qualified Mental Retardation Professional (QMRP) — Illinois State Registry - 2015

• DSP Class Instructor — 2014

• First Aid/CPR Instructor, American Red Cross — 2014

• Crisis Intervention — 2024

References

Available upon request

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