Assistant Manager, Customer Service & Drywall Quality Specialist
Resume:
Ashley A. Lee
************@*****.***
Summary of Qualifications
Keeping the workplace clean and safe to work in
Interacting with clients, and work well with fellow coworkers
I am extremely hard working and a quick learner
Professional Experience
Drywall Mudder, Personal Business 2014-Current
Work independently
Clean work area and tools
Kept track of supplies used and unused
Kept track of locations and hours to finish jobs
Kept track of employees hours and pay
Look for small imperfections on every surface
Repair every imperfection
Complete a perfect surface
Assistant Manager, Parr Lumber
July/2018-Current
Lumber Assistant Manager
●Manage a 20-person team.
●Oversee and manage controllable overtime hours.
●Track Employee Attendance Points
●Oversee Fleet for Lumber and Truss departments. Trucks and forklifts, 36 units.
●Assist with managing Opti schedule
●Create and disperse Opti schedule and prioritized jobs
●Double check work order numbers on Opti units
●Enter Opti Components
●Track vacation requests for the Team
●Hold yard meetings
●Complete weekly office order
●Upload Expense Report -weekly
Lumber Assistant Manager - Dispatch
●Schedule delivery trucks
●Invoicing
●Load Checking
●Managing Driver team
Lumber Assistant Manager – Receiving
●Purchasing material based on sale orders / creating PO’s.
●Scouting out pricing for what is being purchased at the best cost.
●Receive delivery trucks.
●Checking received packing lists to PO’s.
●Matching inventory receipts to vendor invoices
●Logging certain received material to track pricing.
●Filing
Sales
●Enter customer quotes.
●Invoice customer orders
●Filing Bill of Lading with matching customer order/ticket
HR/Payroll
●Reviewing timesheets – tracking absences, making corrections.
●Tracking vacations
●Sending in new hire paperwork
●Dispersing paychecks
●Schedule UAs for Driver randoms and new hires
Misc.
FACE Value Award 2023
Leadership Development Training 2024
Safety Chair for Woodinville location
oHost monthly safety meetings
oUpload meeting minutes
Training Point Person for department
oTrack to-do training courses for each team member
oHost group training sessions
oSign off team members on training courses
Oversee Ecology for Woodinville location.
Composites, Glasair Aviation, LLC USA Jul/11- Mar/14
Worked side by side with fellow coworkers
Kept my and surrounding areas clean and organized to provide a safe work environment
Worked with various chemicals
Built 2-4 person airplanes suing fiberglass and carbon fiber
Assembled the entire tail end of the planes
Worked under deadlines
Created workbooks
Kept track of times to complete assignments
Body work on airplane
Worked with air and power tools such as grinders, drills, DA sanders,ect.
Reception/ Customer Service, Accounting Assistant, Western Facilities Supply Mar/14- July/15
Answer phones, emails, and faxes
Set up appointments
Print and sort invoices
Filing invoices
Enter orders via phone or paper
Build shipments for delivery trucks
Update morning trucks
Type up spreadsheets, quote sheets
Train new receptionist / customer service
Make collection calls
Match and enter payables
Daily deposit / Store deposit
Close end of month
Handle customer issues
Reach out for new accounts
Price Changer/Freight Supervisor, Fred Meyer April/15-July/18
Track inventory
Manage inventory/ product orders
Disperse work duties with deadlines
Track crew members, encourage them to stay on track
Handle work orders and complete under a timely manner
Customer Service
Cashier
Return Specialist
Procress Annual Inventory
Education
Idaho Virtual Academy K12
Microsoft Word
Excel
Outlook Microsoft
Various Payroll Systems
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