Communications & Community Operations Manager
Resume:
.
.
Jaipur, Rajasthan ******
***********@*****.***
Bold Profile
EDUCATION
MBA
Sports Management
Nest Academy Of Sports
Management, Mumbai
January 2022
Academic Achievements and
Honors: The Ultimate Journey
to the Belt is a webinar
organized by me and my
colleagues on structured self-
defense training, highlighting the
journey from novice to confident
practitioner. The session also
celebrated and recognized the
achievements of Mr. Laxmikant
Khichi, who was honored at the
International Judo
Championship for his excellence
and contribution to the sport.
Bachelor of Science
Hotel & Administration
Management
Punjab Technical University, Jaipur
January 2015
RISHABH BHARADWAJ
SUMMARY
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving. SKILLS
Market knowledge and marketing
campaigns
Online and offline marketing
strategies
Media relations management
Franchise and membership sales
Strategic planning
Customer service excellence
Presentation delivery skills
Verbal and written
communication
Leadership and management
expertise
Negotiation techniques
Process optimization and startup
Policy development and
implementation
Resource allocation management
Training and development
programs
Problem-solving and root cause
analysis
Team leadership and
collaboration
Customer relationship
management
EXPERIENCE
DIRECTOR OF OPERATIONS
International Tricket Association Jaipur, India May 2025 - Current
Oversaw daily operations to ensure smooth workflow and adherence to standards.
Developed and implemented operational strategies to enhance organizational efficiency.
Fostered a culture of teamwork and communication among diverse operational teams.
Resolved conflicts and challenges within the organization through effective mediation strategies.
Created policies and procedures for improved workflow processes.
Worked with management team to develop operational goals aligned with business strategy.
.
.
12th
Commerce
Rajasthan Board, Jaipur
January 2009
10th
Commerce
CBSE Board, Jaipur
January 2006
Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
Organized and oversaw work schedules of departmental managers. MARKETING AND OPERATIONS MANAGER
Cricket Academy of Pathans April 2022 - April 2025
Handling day-to-day marketing and operations.
Approached universities, colleges, and schools to explain our franchise structure and tie up with good prospects.
I opened five franchises during my tenure with CAP.
Responsible for high-investment franchise sales.
Responsible for customer relations.
Responsible for the operations and smooth running of existing academies.
Handling social media marketing.
Managed event planning.
Handled press conferences and media coverage for a new academy launch.
Responsible for pan-India marketing and promotion of our existing academies.
Created schedule.
Coaching and training of new staff.
MANAGER
Cultfit Healthcare Mumbai, Maharashtra September 2020 - March 2022
Responsible for operations & smooth run of the branches under me
Responsible for franchise & membership sales
Managed event planning
Created schedule
Responsible for customer relations
Handled marketing and sales
Managing trainers and housekeeping staff
Training of new employees for the centers under me SENIOR PROCESS ASSOCIATE
Sathya Technologies Pune, Maharashtra November 2014 - December 2018
Worked for a international voice process and was responsible to send press releases and news information to UK and US based news anchors/presenters and as well to the news outlets
Handled a team of 16 customer care executives
Responsible for call quality and coaching
Handled escalations
Experienced professional in both inbound and outbound process
.
.
PERSONAL INFORMATION
Date of Birth: 10/02/89
Nationality: Indian
Marital Status: Married
LANGUAGES
Hindi
English
SIGNIFICANT STRENGTHS
Proficient with common office applications like MS Word, Outlook, Excel, PowerPoint
A dedicated and committed worker with a passion for learning
Interpersonal skills
Effective communication
Work ethic
Listening skills
Punctuality
Writing skills
Time management
#HRJ#e0673eca-937a-43a6-91b8-a75003f106b9#
Contact this candidate