Operations & Administration Manager (18+ Years)

Arpit Aatreya

Administration Manager

+918********* *****.*************@*****.*** Jaipur, Rajasthan, India LinkedIn SUMMARY

Dynamic and results-driven Operations Manager with 18+ years of experience driving efficiency, profitability, and organizational growth across education, retail, and corporate sectors. Skilled in strategic planning, process optimization, team leadership, and performance management. Proven ability to streamline operations, reduce costs, and enhance productivity while ensuring compliance and customer satisfaction. SKILLS

Strategy & Planning: Strategic Planning & Execution Operations & Efficiency: Process Optimization & Cost Control Leadership & Talent: Cross-Functional Team Leadership, Employee Training & Development Performance & Analytics: Performance Management & KPIS, Data Analysis & Decision-Making Compliance & Risk: Compliance & Risk Management, Business Development & Client Relations Technical Skills: Excel, Microsoft PowerPoint, Microsoft Word EXPERIENCE

Senior Operations Coordinator

Sai Educare Pvt. Ltd

Lead daily operations to enhance efficiency and profitability across departments. Aug '24 — Present

Jaipur, Rajasthan

Develop and implement operational policies, ensuring compliance with industry standards. Analyze performance metrics using statistical tools to identify process improvements. Coordinate resources across teams, optimizing workflow and productivity. Drive innovation through process re-engineering and safety compliance initiatives. Maintained financial records, cost controls, and revenue tracking. Business Development Manager

Market Funda

Managed client portfolios, delivering financial solutions aligned with client goals. Drove revenue growth through contract negotiations and new business development. Conducted financial research and prepared strategic investment plans. Strengthened client relationships, ensuring long-term business retention. Floor Manager

Palace Atelier, City Palace MSMS II Museum

Directed store operations, ensuring adherence to company standards. Hired, trained, and mentored sales staff to achieve performance targets. Negotiated with high-value clients, boosting revenue and customer satisfaction. Monitored KPIs, improving team efficiency and sales outcomes. Maintained financial records, cost controls, and revenue tracking. Oversaw daily operations, workforce scheduling, and staff development. Implemented marketing campaigns, increasing customer acquisition and retention. Maintained financial records, cost controls, and revenue tracking. Collections Manager

Riddhi Siddhi Enterprises (Reliance Infocom)

Directed collections team to reduce outstanding credit risk and maximize recovery. Implemented credit policies, reducing overdue cases and improving cash flow. Recruited, trained, and managed staff for high performance and compliance. Enhanced client relationships to improve retention and reduce disputes. EDUCATIONAL QUALIFICATION

May '19 — Jul '24

Jaipur, India

May '13 — Sep '18

Jaipur, India

Jan '05 — Jan '10

Jaipur

Bachelor of Business Administration, Sikkim Manipal Deemed University 2005

Jaipur, Rajasthan

Bachelor in Business Administration from Sikkim Manipal Deemed University. PROJECTS

OFC (Optical Fiber laying Commissioning & Maintenance), RISL May '25 — Present

Rajasthan

Managed end-to-end OFC network deployment, maintenance, and optimization, including fiber blowing, splicing, OTDR testing, GSM planning, and GIS updates; led route planning, trenching (HDD), and cross- functional coordination to improve network performance, reduce MTTR, and enhance coverage, capacity, and customer satisfaction across PAN India projects. PCS-J, NTA (National Testing Agency)

Dec '24 — Jan '25

Prayagraj, Uttar Pradesh

Provided CCTV Surveillance & securities services.

CAIIB, SIFY Technologies

2024 — 2025

Jaipur

Provided Ancillary services including online examination centers, manpower services, CCTV surveillance, Biometric and frisking.

JAIIB, SIFY Technologies

2024 — 2025

Jaipur

Provided Ancillary services including online examination centers, manpower services, CCTV surveillance, Biometric and frisking.

KPSC (Karnataka Public Service Commission), Karnataka Government Aug '24 — Mar '25

Bengaluru, Karnataka

Provided CCTV Surveillance & Biometric Services.

C-DAC (Center for Development of Advanced Computing), Armed Forces Nov '24

Chennai

Provided Online examination centers, online servers & Laptops. AWARDS

Rising Stars

SEPL

Nov '24

Awarded a Rising Star for exceptional performance in vendor management, manpower management and project management for ancillary services.

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