Veterinary Technician and Service Advisor

Kayla Davis

Langhorne, PA ***** • *****************@*****.*** • +1-267-***-****

Authorized to work in the US for any employer

WORK EXPERIENCE

VET TECH

Woodbourne Veterinary Hospital June 2023 to May 2025 DUTIES: FRONT DESK. SCHEDULING APPOINTMENTS, ANSWERING PHONES, TAKING PAYMENTS, CREATING EMPLOYEE SCHEDULES, PROCESSING INSURANCE CLAIMS. NAIL TRIMS, GROOMING, FILLING MEDICATIONS IN THE PHARMACY, FILLING AND ADMINISTERING VACCINES TO PATIENTS. COLLECTING SAMPLES AND RUNNING IN HOUSE LAB WORK (CBC, CHEM10 etc)

SYSTEMS USED: INTRAVET, COVETRUS, IDEXX, ANTECH

SERVICE ADVISOR

Burns Auto Group April 2019 to August 2019

DUTIES: OPENING AND CLOSING REPAIR ORDERS, SELLING JOBS TO CUSTOMERS (AND SALES), ORDERING PARTS, TECHNICIAN TIME CARDS, ACCEPTING PAYMENT ON REPAIR ORDERS, ANSWERING PHONES, END OF DAY CLOSE OUT/CASH REGISTER, ACCOUNTS PAYABLE/RECEIVABLE, PARTS INVOICES. SYSTEMS USED: DEALERTRACK & MITCHELL

SERVICE ADVISOR TO SHOP MANAGER

Reedman Toll Auto World January 2015 to April 2019 DISPATCH / DUTIES: OPENING AND CLOSING REPAIR ORDERS, ANSWERING PHONES, ASSISTING CUSTOMERS, CLOSING W.I.P SCHEDULES, SELLING JOBS TO CUSTOMERS, DISPATCHING WORK TO TECHS, MANAGING TECH TIME

& PAYROLL, ORDERING PARTS.

SYSTEMS USED: ADP/CDK

FRONT DESK / RECEPTIONIST

Johns Autobody & Service 2013 to 2014

DUTIES: OPENING AND CLOSING REPAIR ORDERS, ANSWERING AND DIRECTING CALLS, ACCEPTING PAYMENT ON REPAIR ORDERS, LOGGING PA SAFETY & EMISSIONS BOOKS, FILING INVOICES. SYSTEMS USED: MITCHELL

ASSISTANT TO SERVICE MANAGER

Team Toyota Langhorne February 2011 to November 2013 DUTIES: PAYROLL, ACCOUNTS PAYABLE & RECEIVABLE, BILLING INVOICE, RUNNING PARTS REPORTS, INVENTORY, WARRANTY CLAIMS.

SYSTEMS USED: REYNOLDS & REYNOLDS

RECEPTIONIST

Studio One Hair Salon September 2008 to October 2010 DUTIES: ACCEPTING PAYMENT FROM CUSTOMERS, BOOKING AND SCHEDULING APPOINTMENTS, PAYROLL, CLOSING CASH REGISTER, ANSWERING PHONES.

SYSTEMS USED: QUICKBOOKS

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