Dynamic Deli & Subs Manager
Resume:
************@*****.***
Isabella Hazlett
Dynamic manager with a proven track record at Caffrey's Deli & Subs, excelling in organizational leadership and customer service. Developed high-performing teams and enhanced customer satisfaction through effective problem-solving and communication. Skilled in maintaining efficient operations and fostering a productive work environment, driving team success and operational excellence.
SKILLS
● Organizational leadership
● Customer service
● Teamwork and collaboration
● Problem-solving
● Time management
● Attention to detail
● Multitasking
● Reliability
● Excellent communication
● Organizational skills
● Adaptability and flexibility
● Staff development
EXPERIENCE
Caffrey’s Deli & Subs, Minneapolis MN — Manager/Administrator SEP. 2020 - PRESENT
● Accomplished multiple tasks within established timeframes.
● Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
● Managed and motivated employees to be productive and engaged in work.
● Maintained professional, organized, and safe environment for employees and patrons.
● Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
● Maximized performance by monitoring daily activities and mentoring team members.
● Maintained personnel records and updated internal databases to support document management.
● Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
● Established an organized filing system that streamlined document retrieval and reduced misplaced files.
● Had a flexible schedule, working nights and weekends as needed. Kowalskis Markets, Minneapolis MN — Cashier
October 2018 - September 2019
● Greeted customers entering store and responded promptly to customer needs.
● Welcomed customers and helped determine their needs.
● Worked flexible schedule and extra shifts to meet business needs.
● Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
● Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
● Restocked and organized merchandise in front lanes. H&M, Bloomington MN — Cashier/Retail Associate
January 2017 - October 2018
● Helped customers complete purchases, locate items, and join reward programs.
● Stocked, tagged and displayed merchandise as required.
● Resolved customer complaints professionally, leading to improved customer relations and loyalty.
● Handled multiple payment methods securely, minimizing discrepancies and potential losses.
● Answered questions about store policies and addressed customer concerns.
● Contributed to store success by maintaining high standards of cleanliness throughout the facility.
● Addressed customer needs and made product recommendations to increase sales.
● Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
● Streamlined checkout process for increased efficiency and reduced waiting times.
● Provided backup support for other departments when needed, showcasing versatility within the retail environment.
EDUCATION
Mainstreet School of Performing Arts, Hopkins MN — High School Diploma
September 2012 - June 2016
● Completed AP courses in English as well as Language and Composition.
● Film Club Member
● Feminist Club Founder
● 3.7 GPA
● On Honor Roll and High Honor Roll Several Times
Certifications
● Certified Food Safety Handler, ServSafe
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