Security Professional & Nursing Student
Resume:
Summary
Highly motivated and dependable professional with proven experience in security, customer service, sales, hospitality, and healthcare environments. Skilled at building positive relationships, resolving conflicts, communicating effectively, and maintaining professionalism in fast-paced, high-pressure settings. Experienced providing security services at major organizations including Amazon, University Medical Center, and Marriott, where I consistently demonstrated sound judgment, attention to detail, and a strong commitment to safety and customer satisfaction. Currently pursuing a Nursing degree in college, strengthening my knowledge of patient care, critical thinking, teamwork, and problem-solving. Recognized for being reliable, adaptable, quick to learn, and dedicated to exceeding expectations. Eager to bring a strong work ethic, leadership potential, and a positive attitude to an organization that values excellence, integrity, and continuous growth.
Core Qualifications
• Customer Service Excellence
• Security & Loss Prevention
• Access Control & Surveillance Monitoring
• Conflict Resolution & De-escalation
• Incident Reporting & Documentation
• Communication & Interpersonal Skills
• Leadership & Team Collaboration
• Critical Thinking & Problem Solving
• Time Management & Organization
• Microsoft Office Suite
• Cash Handling & Point-of-Sale Systems
• Sales & Relationship Building
• Emergency Response
• Safety Compliance
• Adaptability & Multitasking
• Key Achievements
• Maintained a strong record of reliability, professionalism, and attendance.
• Helped ensure safe operations at high-traffic facilities.
• Earned positive feedback for communication, customer service, and attention to detail.Education Delgado Community College
Nursing Program (Currently Enrolled)
Relevant Coursework:
• Anatomy & Physiology
• Medical Terminology
• Patient Care
• Healthcare Fundamentals
• Biology
Certifications
• Security Guard License (if applicable)
• CPR Certification (if applicable)
• First Aid Certification (if applicable)
Professional Strengths
• Strong Work Ethic
• Dependable and Trustworthy
• Fast Learner
Semaj Celestine
**************@*****.***
New Orleans, LA 70126
• Positive Attitude
• Professional Communication
• Calm Under Pressure
• Excellent Customer Service
• Leadership Potential
• Detail-Oriented
• Team Player
• Critical Thinker
• Adaptable to New Environments
Career Objective
To obtain a challenging position where I can utilize my security, customer service, leadership, and healthcare knowledge while continuing to grow professionally and contribute to an organization’s success through dedication, integrity, and exceptional performance.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work experience
Security
Holiday Inn • New Orleans, LA
August 2026 to Present
Sales Consultants
Holiday Inn Club Vacations
March 2025 to May 2026
• Assisted guests with vacation planning and resort services.
• Delivered outstanding customer service to enhance guest satisfaction.
• Provided information on vacation ownership programs and resort amenities.
• Built positive relationships with guests to create memorable vacation experiences.
• Resolved guest concerns professionally and efficiently.
• Maintained knowledge of resort offerings, promotions, and travel packages.
•
Unarmed Security Officer
Allied Security Services • New Orleans, LA
July 2023 to August 2025
Provided professional security services at high-profile client locations, including Amazon, University Medical Center, and Marriott properties. Maintained the safety and security of employees, patients, guests, visitors, and company assets by conducting routine patrols, monitoring CCTV surveillance systems, controlling access points, verifying credentials, and responding promptly to incidents and emergencies. Prepared detailed incident reports, enforced safety policies, and delivered exceptional customer service while maintaining a calm and professional demeanor in fast-paced environments. Key Accomplishments
• Successfully protected high-traffic facilities by maintaining a visible security presence and preventing unauthorized access.
• Demonstrated professionalism and sound judgment while working in healthcare, hospitality, and distribution environments with diverse security needs.
• Responded quickly and effectively to emergencies, safety concerns, and security incidents, ensuring the well-being of patients, guests, employees, and visitors.
• Built strong relationships with clients and the public through excellent communication, conflict resolution, and customer service.
• Consistently completed accurate daily activity logs and incident reports while adhering to company policies and client procedures.
• Recognized for reliability, punctuality, attention to detail, and the ability to remain composed under pressure while supporting a safe and secure environment.
Education
College
Delgado Community College
August 2025 to May 2029
Upper secondary education
Skills
Outdoor work experience Logistics Transportation planning Attention to detail Conflict management Grammar Experience Dependability Laundry Budgeting Bilingual Property showing Decision making Closing sales Order fulfillment Multitasking Administrative experience Debt collection Problem-solving Critical thinking First aid Data entry Patient observation Teamwork Filing Restaurant experience Patient interaction Cross-selling Medical scheduling Cooking Writing skills Supervising experience Microsoft Excel Shipping & receiving Delivery driving Food service Guest services Client interaction via phone calls Phone call management Heavy lifting Surveillance operations Janitorial experience Forklift Multilingual Math Report writing Cash register Logistics management Valet parking QuickBooks Interpersonal skills Receiving shipments Receptionist experience within corporate industry Patrolling Night audit Ability to motivate Achieving sales targets Team scheduling Greeting customers Warehouse experience Trash removal Basic math Computer skills Fair Housing regulations Housekeeping management Multi-line phone systems Customer communication Sports Project coordination Professionalism HIPAA Food processing plant Sales Property management Microsoft Office Organizational skills Management Food safety Hospitality management Host/hostess experience Construction experience Hotel experience GPS Guest relations Local ordinances Leadership development Materials handling Phone etiquette Analysis skills Front desk Security - Security experience (1-2 years) Cash handling Staff scheduling Computer literacy Hotel safety procedures Hospital Experience Retail math Employee relationship building Computer operation Food preparation Clean workspace maintenance Customer service Marketing Load & unload Time management Medical terminology Clerical experience Resort Transportation management systems Retail management Leadership Dishwashing Communication skills Food production Warehouse sorting Food handling Cashier, retail sales, cleaning, customer service, childcare Negotiation Languages
English
Certifications
CPR Certification
Driver's License
Guard Card
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