Freelance Writer & Senior Product Engineer
Resume:
John E Harper Sr
Customer Service-Senior Tech Engr, Product Engineer - Eaton Corp
Waterloo, IL 62298
*******@*******.***
Work Experience
CSR/Product Engineer
Eaton Corp-St. Louis, MO
November 1997 to February 2024
***********@*****.***
(Duties include: All aspects of customer service. All aspects of customer service. Completing all AutoCAD engineering drawings for manufacturing; complete
order entry quality check; order all special and non-stock parts and material; schedule plant loading and maintain shipping schedules; quote small to large projects; cost out jobs; customer service; liaison with sales and electrical distributors; and resolve field problems, Chairman of Safety Committee. Supervise and train employees on new products. I am fluent in most corporate computer software programs: Excel; Word; Power Point, along with internal inventory tracking programs: MAPICS and VISTA).
Project Manager/Industrial Program Manager
Travelectric-Centralia, IL
April 1993 to November 1997
In charge of quoting all lighting, wire, black pipe, and electric distribution gear, (GE & C-H), worked front desk, filling orders for contractors, familiar with quoting all items at an electrical distributor, conduit, fittings, wire, lamps, fuses, components, relays, breakers, fixtures, industrial supplies, receptacles and plugs, etc.. ), Sylvania Lighting school (Indianapolis), Human Resources training, (Nashville TN).
Industrial Account Specialist
Northern United Electric Supply-East Alton, IL
March 1992 to April 1993
Quoted all catalog items for United Electric Supply) Small satellite office. Application Specialist
Siemens Energy & Automation-St. Louis, MO
October 1990 to March 1992
Inside Sales Handled all panel, load-centers, transformers, and switchboard quotes for distributors. Manager Customer Service
Power Controls Inc-Los Angeles, CA
1990 to 1990
Switchboard quotations and all liaisons between sales, contractors and distributors. Order Entry Supervisor
Square D Company-Chino, CA
1989 to 1990
Supervised three clerks.
Engineering Design Supervisor
Siemens Energy & Automation-Satellite Plant-Pomona, CA 1984 to 1989
Supervised 4 draftspersons and 1 engineering clerk. Reported to Plant manager. Completed employee yearly reviews. Ran production meetings and safety team. Scheduled all jobs and ordered any non-stock material. Panel Board, BusDuct, and Switchboard Draftsman/Quality Control Inspector Federal Pacific Electric Co-St. Louis, MO
1974 to 1984
Assembler
Professional writing experience:
I have also been a professional freelance writer for the Belleville News Democrat, The St. Louis Business Journal, The Centralia morning Sentinel, The St. Louis Suburban Journals and The St. Louis Post Dispatch. I have been writing for many magazines and newspapers for the past 30 years, including 4 feature articles in Electrical Wholesaling Magazine and American Salon Magazine.
Education
Associates Degree in Business
University of Phoenix
Skills
• Mechanical engineering
• CAD
• AutoCAD
• ERP systems
• Computer skills
• Communication skills
• CAD
• Microsoft Office
• Microsoft Excel
• AutoCAD
• Supervising experience
• Project coordination
• Negotiation
• Order entry
• Inside sales
• Manufacturing
• Customer service
• Blueprint reading
• Assembly
• Quality control
• Data collection
• English
• Purchasing
• Drafting
• Revit
• Organizational skills
• Microsoft Office
• Administrative experience
• Sales
• Adobe Photoshop
• Project management
• Construction
Certifications and Licenses
Driver's License
April 2021 to April 2025
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