Remote Customer Support & Administrative Assistant

PAULLY CHIDOBEM PRETTY

Remote Customer Support • Message Management • Administrative Support

Imo State, Nigeria +234 905-***-**** ***************@*****.*** PROFESSIONAL SUMMARY

Reliable and detail-oriented remote support professional with administrative experience handling messages, customer inquiries, records, scheduling, and daily office tasks. Strong at following instructions, organizing incoming information, responding professionally, and completing routine tasks accurately and consistently. Comfortable using smartphones, Microsoft Office, Google Workspace, and online communication tools. Seeking a remote role in customer support, message management, account monitoring, or task-based operations.

CORE SKILLS

• Customer communication and basic support • Message and inbox management

• Following written instructions • Basic account monitoring and reporting

• Data entry and record keeping • Problem solving and active listening

• Time management and task completion • Microsoft Word and Excel

• Google Workspace and online tools • Remote communication and coordination PROFESSIONAL EXPERIENCE

Administrative Assistant — Devout & Sons Integrity Global Jan 2023 – Dec 2023

• Responded to emails, calls, and client inquiries and directed requests appropriately.

• Organized incoming information, maintained records, and kept documents easy to retrieve.

• Managed calendars, appointments, meetings, and routine administrative communications.

• Prepared reports, meeting notes, and administrative documents with attention to accuracy.

• Supported team coordination and followed instructions to complete daily operational tasks.

• Used Microsoft Word, Excel, and online tools to manage information and support workflow. Office Assistant — XYZ Company Jan 2022 – Dec 2022

• Provided day-to-day office and administrative support.

• Organized and updated records and assisted with management reports and presentations.

• Handled front-desk interactions and responded to basic customer requests professionally. EDUCATION

Our Lady of Fatima University Business Administration 2020 – 2024 ADDITIONAL STRENGTHS

Dependable • Quick learner • Good listener • Organized • Professional communication • Able to work independently • Consistent with routine tasks

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