MARIE KRISTIL E. MASCARIÑAS
*** **** * ***** ***., Old Balara, Quezon City
Contact number: 092********
Email address: ****************@*****.***
OBJECTIVE:
To be part of a company where I can utilize my knowledge and skills in organization, people relation and communication.
QUALIFICATIONS:
• I am focused and resourceful in completing tasks.
• I am enthusiastic and energetic about my work.
• I am able to multitask effectively and have strong interpersonal skills.
• I am able to work well independently and as a part of a team.
TRAINING ATTENDED:
Finishing Course for Call Center Agents
TUCP (Trade Union Congress of the Philippines)
February 16- March 21, 2009
EMPLOYMENT:
TDCX Philippines
Customer Service Representative
Robinsons Cyberscape Gamma, Ruby Rd, Ortigas Center, Pasig City, Metro Manila
May 27, 2019 up to present
Convergys
Customer Service Representative
14th fl. ETON Cyberpod Three, Quezon Ave., corner EDSA, Quezon City
May 07, 2018- April 03, 2019
Nowcom Global Services
Customer Services Representative
30th & 33rd Floors, Raffles Corporate Center, F. Ortigas Jr. Road, San Antonio, Pasig City, Metro Manila
February 2016- February 21, 2018
Alta Resources
Customer Service Representative (seasonal)
34th floor Wynsum Corporate Plaza, F. Ortigas Jr. Rd., Ortigas Center, Pasig City
October 26, 2015- January 31, 2016
First English Learning Academy
Online ESL (English as a Second Language) Teacher
Unit 712 Jocfer Bldg., Commonwealth Ave, Holy Spirit, Quezon City
December 21, 2012- July 15, 2015
IBM
Customer Service Representative
UP Ayala Technohub, Commonwealth Ave., Quezon City
June 01, 2012- November 09, 2012
Bench (Be Connected Management Services)
Sales Promodiser
Tolentino St., Pasay City
August 26, 2010- December 12, 2011
Mercantile Stores Group Inc.
Sales Clerk
SM Centerpoint, Sta. Mesa
September 05, 2008- January 26, 2019
EDUCATIONAL ATTAINMENT:
Vocational: Lions President League June – November 2007
Course: Basic Computer and Troubleshooting
Secondary: Culiat High School 2002- 2006
Primary: Culiat Elementary School 1996- 2002
SPECIAL SKILLS:
• Good communication skills
• Computer literate
• People and customer service oriented
PERSONAL INFORMATION:
Date of Birth: September 16, 1989 Age: 31
Religion: Iglesia ni Cristo Status: Married
CHARACTER REFERENCES:
Rafael Uvas
Supervisor
Company: TDCX Philippines
Contact number: 096********
Agnes Maranan
Customer Service Representative
Company: Convergys (Concentrix)
Contact number: 092********
Karen Manla
Customer Service Representative
Company: Nowcom Global Services
Contact number: 091********