Operations & Program Leadership Professional

DEMEITRIA ALLEN

OPERATIONS & PROGRAM LEADERSHIP PROFESSIONAL

Las Vegas, NV • 702-***-**** • *********@*****.***

PROFESSIONAL PROFILE

Versatile, results-driven professional with 20+ years of experience across operations, administration, residential services, behavioral health, child welfare, construction safety support, entertainment, customer service, and team leadership. Skilled in coordinating people, schedules, projects, contracts, documentation, inspections, events, and daily operations. Recognized for remaining calm under pressure, solving problems quickly, communicating clearly, and stepping into whatever role is needed to move the work forward.

CORE COMPETENCIES

Operations & Office Administration

Staff Supervision & Training

Scheduling & Coordination

Customer & Client Service

Project & Contract Support

Safety & Compliance

Event & Venue Coordination

Documentation & Data Systems

PROFESSIONAL EXPERIENCE

Healing Center Supervisor St. Jude's Ranch for Children

2025–Present

Las Vegas, NV

Lead 24-hour residential operations serving adolescent girls with complex behavioral, emotional, and trauma-related needs.

Supervise and coach direct-care staff, maintain staffing coverage, and coordinate crisis response, safety planning, appointments, and daily programming.

Maintain licensing, regulatory, documentation, incident-reporting, and audit-readiness standards.

Program Supervisor Apple Grove

2024–2025

Las Vegas, NV

Supervised 20+ employees and coordinated daily services while maintaining required staffing ratios.

Managed schedules, appointments, transportation, programming, documentation, and internal and external communication.

Assistant Manager F Cancer Entertainment

2023–Present

Las Vegas, NV

Manage office administration, email correspondence, scheduling, communications, and organizational tasks; currently support operations on an as-needed basis.

Coordinate with artists, venues, promoters, and entertainment professionals to arrange performances and events.

Research venues, assist with show bookings, and support concert and event planning from coordination through execution.

Child Protective Services Investigator State of Texas

2022–2023

Texas

Conducted child abuse and neglect investigations, interviews, safety assessments, evidence gathering, and case documentation.

Developed safety plans, collaborated with law enforcement and professional partners, and presented information in court.

Operations Assistant Manager Region 9 Safety Compliance

2015–Present

Las Vegas, NV

Support daily operations across safety, training, construction-support, inspection, and service projects in a part-time/full-time role held on and off.

Assist management with project and contract needs, scheduling, customer communication, documentation, and field coordination.

Support construction-site safety activities and workplace safety training operations, including CPR, First Aid, and OSHA-related courses.

CDST Supervisor Desert Regional Center

2010–2021

Nevada

Supervised staff supporting individuals with intellectual and developmental disabilities and coordinated service delivery.

Managed hiring, training, scheduling, coaching, evaluations, and performance accountability while monitoring regulatory requirements.

Lead Youth Development Counselor Vista Del Mar

2002–2008

Los Angeles, CA

Supported at-risk youth in a structured residential environment and led life-skills and behavioral-development groups.

Assisted with crisis intervention and treatment goals while collaborating with clinical and residential teams.

EDUCATION & CERTIFICATIONS

Bachelor of Arts in Psychology

California State University, Fresno

Professional Certifications

CPI • Certified Behavioral Health Technician • MAJEN Medication Management • First Aid / CPR / AED • Co-Occurring Disorders

TECHNOLOGY

Microsoft Office Suite • Google Workspace • ExtendedReach • Paylocity • Electronic Documentation / EHR • Scheduling & Incident Reporting • Email & Calendar Management

Contact this candidate