Customer Operations & Multi-Unit Management
Resume:
Brauliana Cabrera
Wake Forest, NC *****
*************@******.***
To obtain a position and become an asset to your organization, utilizing my customer services skills along with my drive to succeed and exceptional work ethic. Authorized to work in the US for any employer!
Work Experience
Owner Operator
Caribbean Bakery & Café - Wake Forest, NC
November 2025 to May 2026
-Manage Daily Operations, hiring and developing and executing training, process and procedures plans.
-Building Menu and Pricing
-Control P&L. Inventory Management, Food Cost.
-Sets Objective, meets goals, organizer and financial budget management.
-ServSafe Certificate
-State Food Safety Certificate
General Manager
CAVA- Raleigh, NC
June 2024 to November 2025
-Manage Daily Operations for a 2,000,000 Annual Sales location, hiring and development and executing training plans and follow process and procedures.
-Control P&L, Inventory Management, Food Cost and Waste.
-Leadership Development
-Preventive Maintenance
-Sets Objectives, meet goals, organizers and financial budget management.
-Recruiter/Train Manager for other locations
-ServSafe Certificate
-State Food Safety Certificate
Multi Unit Manager
Dunkin - Raleigh, NC
February 2023 to June 2024
-Oversee Daily Operations for Dunkin/Baskin Robbins with a combined annual sales of US$ 4,000,0000.00
-Daily Operations, Hiring and Development Talent, Responsible for orientation and executing training plans, P&L, Inventory Management, Human Resource, Leadership Development, Preventive Maintenance.
-Sets Objectives, Meat goals, Organizes and Financial Budget Management
-Recruiter/Trainer Manager
-Pre-food Safety Inspections
-ServSafe Certification
Restaurant General Manager
Dunkin - Morrisville, NC
November 2019 to February
-Daily Operations, Hiring and Development Talent, Responsible for orientation and executing training plans, shift scheduling, oversee 45+ employees 5 Shift Leaders
-Sets objectives, meet goals, organizes and financial budget management.
-Recruiter / Trainer Manager
-ServSafe Certificate
Assistant General Manager
Taco Bell - Newark, NJ
March 2018 - November 2019
--Daily Operations, Hiring and Development Talent, Responsible for orientation and executing training plans, shift scheduling, oversee 22+ employees
-Sets objectives, meet goals, organizes and financial budget management.
-Recruiter / Trainer Manager
-ServSafe Certificate
Education
-High School Diploma
Skills
-Owner Operator
-Multi Unit Manager
-Restaurant General Manager
-Assistant General Manager
-Shift Manager
-New Store Opening
-Recruiting
-Budgeting
-Cash Handling
-Leadership
-Biligual (Spanish & English)
-Customer Services
-POS
-Human Resources
-Kitchen Management Experience
-Catering
-Merchandising
-Culinary Experience
-Quality Assurance
-Profit & Loss
-Labor Cost Analysis
-Food Cost
-Food Safety
-Administrative Experience
-Microsoft Office
Contact this candidate