Construction Management & HR Operations Intern

OLIVIA ALBERTIE

Jacksonville, FL 904-***-**** *****************@*****.***

EDUCATION

University of North Florida Jacksonville, FL

Bachelor of Science in Building Construction Management, Minor in Human Resources Expected May 2028

Relevant Coursework: Construction Drawing, Materials of Construction, Introduction to Construction

Florida State College at Jacksonville Jacksonville, FL

Associate of Arts May 2026

SKILLS

Construction and Project Support: project documentation, schedule and action-item tracking, procurement support, cross-functional coordination

Technology: Microsoft Excel, Power BI, UKG, ADP, HASTUS, Microsoft Office

Professional: data validation, process improvement, compliance documentation, communication, confidentiality, customer service

PROFESSIONAL EXPERIENCE

Time and Attendance Intern November 2024 - February 2026

Jacksonville Transportation Authority Jacksonville, FL

• Audited employee time, overtime, paid leave, and sick-time balances in ADP and UKG to identify discrepancies and support accurate payroll corrections.

• Supported the transition from paper attendance records to UKG by validating data, testing workflows, and documenting system issues for resolution.

• Tested Power BI attendance reporting and compared UKG and HASTUS data to improve the accuracy and visibility of workforce information.

• Prepared attendance documentation, occurrence codes, and disciplinary-action scheduling records while maintaining confidentiality and policy compliance.

Human Resources Intern June 2023 - August 2023

Jacksonville Transportation Authority Jacksonville, FL

• Reviewed and updated 50+ job descriptions to support accurate recruitment and position-classification records.

• Assisted with candidate screening, onboarding preparation, new-hire orientations, and recruitment events serving 200+ attendees.

• Maintained confidential employee records and supported HR staff with personnel documentation, policy communication, and administrative coordination.

Capital Projects Intern June 2024 - November 2024

Jacksonville Transportation Authority Jacksonville, FL

• Supported project managers on transportation infrastructure initiatives by organizing project records, tracking action items, and updating timeline documentation.

• Coordinated procurement and approval documentation to support compliant, timely project workflows across internal teams.

• Prepared status information and maintained accurate files for stakeholder communication, reporting, and audit readiness.

Retail Associate January 2024 - February 2025

ALDI Jacksonville, FL

• Delivered accurate, efficient customer service in a high-volume environment while balancing register, stocking, and store-operation priorities.

• Helped train new employees on point-of-sale procedures, customer service expectations, and daily store processes.

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