Administrative Assistant & Document Control

Hanene Balghouthi

PROFESSIONAL SUMMARY

Experienced, Efficient and Competent Administrative Assistant with 15+ years of experience, with excellent time management and task prioritization skills. Committed to performing all tasks with the highest level of professionalism and competence. Seeking an administrative position in a globally competitive firm with ample opportunity for professional growth and career development. SKILLS

• Strong background in administration

• Proven skills in teamwork, good listener, flexibility, problem solver

• Bilingual English and French

• Proficient in Microsoft Office Suite (Word, Excel, Office 365, PowerPoint) and /Projects Software (Deltek, SharePoint)

• Hardworking and ability to work under pressure

PROFESSIONAL EXPERIENCES

Administrative &Follow up Manager 2023-Present

Takween International Training & Consulting Institute -Kuwait

• Streamline office procedures, manage records, and optimize workflows to improve productivity.

• Hire, train, coach, and evaluate administrative personnel.

• Oversee office expenses, assist in budget preparation, and handle reporting.

• Manage inventory, purchase office supplies, and oversee equipment maintenance.

• Schedule meetings, organize events, and manage correspondences.

• Develop and enforce company policies, ensuring compliance with labor laws and safety regulations.

Administrative assistant- Document Controller 2017-2022 SSH Design – Kuwait

• Provide administrative support to various executives and across several divisions

• Schedule and manage appointments and travel arrangements

• Record and manage expenses

• Prepare purchase orders, invoices, reports, memos, letters, financial and other documents using word

processing,spreadsheet,database,or presentation software

• Physical and online filing

• Answering and directing phone calls and emails

Executive Secretary 2015 – 2016

Habiba Jewellery Company -Kuwait

• Coordinate schedules, appointments, and travel arrangements

• Coordinate management and staff meetings

• Manage day-to-day administrative and operational activities, including emails, phone calls, and following up on action items

• Schedule, prepare and distribute documents, participate, and record meetings of the board of directors

Receptionist 2014 – 2015

French Decoration Center -Kuwait

• Answering and directing all incoming calls

• Greeting all guests and managing couriers

• Preparing board rooms for meetings

• Formatting documents

• Tracking information and managing spreadsheets

• Scheduling and attending meetings, creating agendas, and taking minutes customer service process.

• Managing of Booking Travels & Hotels for the Director and the leaders

Personal Assistant 2013 - 2014

Kuwait Union Lawyers – Kuwait

• Review of existing contracts and documents

• Assist with interpreting and executing requests within legal documents and agreements

• Coordinating to meet client requests within a designated timeframe

• General administrative tasks as needed

• Drafting legal documents when requested in an organized manner for easy access

• Translate incoming emails from English to Arabic and vise-versa.

Secretary 2008 - 2013

Kuwait Agriculture Company -Kuwait

• Coordinate schedules, appointments, and record notes.

• Coordinate management and staff meetings

• Manage day-to-day administrative and operational activities, including emails, phone calls,correspondence and following up on action items

• Arranging Manager travel booking

Sales Associate 2007 – 2008

Azadea Group -Kuwait

• Formulate pricing policies

• Make sure the prices are correct.

• Greet customers and discuss type and quality of product and services

• Handle customer complaints, management, and issues with the Manager

• Control inventory and report to management

EDUCATION

• Business Administration Master 2004

Arts & Human Sciences University, Tunisia

• Economics & Management Bachelor 2000

Secondary & High school, Kairouan, Tunisia

LANGUAGES

• Arabic: Native

• English: Fluent

• French: Advanced

PERSONAL DATA

• Phone Number :009**-********

• Email : ****************@*****.***

• Adresse: Hawalli-kuwait

• Date of birth: May 20th, 1981

• Nationality: Tunisian

• Driving license: Kuwaiti

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